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My usage?

Tsonga
Grafter
Posts: 434
Registered: ‎25-01-2008

My usage?

Sorry, did I miss something? I've just checked the Member Centre page to find out what my usage is. The link is not there anymore. Instead, there is a link to upgrade my package. Where is the link to "My usage" gone?  Smiley
4 REPLIES 4
Community Veteran
Posts: 26,779
Thanks: 983
Fixes: 10
Registered: ‎10-04-2007

Re: My usage?

Does https://portal.plus.net/view_my_broadband_usage/index.php work?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Community Gaffer
Community Gaffer
Posts: 17,698
Thanks: 680
Fixes: 167
Registered: ‎05-04-2007

Re: My usage?

There should be a link to 'View My Usage' from the Connection Settings link within the member centre.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Tsonga
Grafter
Posts: 434
Registered: ‎25-01-2008

Re: My usage?

Many thanks for both replies. Having the link on the front page was convenient, but I will just bookmark the "My usage" page, easy enough!  Wink Smiley
maranello
Pro
Posts: 1,103
Thanks: 126
Fixes: 1
Registered: ‎11-01-2008

Re: My usage?

The same thing happened to me. It appears that after a period of time the Members page is changed, so that in place of the really useful link to VMBU which we can use to monitor usage and not have to pay extra if we don't want, we are given the option to upgrade to pay Plusnet more money. A not very subtle shift in the attitude of Plusnet, putting priority on marketing over functionality.
Why not put the Upgrade option in trhe banner section of the VMBU page, in place of the 'advert' for Home Phone?
My other car isn't a Ferrari