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My ping is erratic.
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Re: My ping is erratic.
18-11-2009 6:01 PM
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Quote from: ASBO if your pinging around 25ms and lower to bbc.co.uk you will be on fastpath.
your router may report the interleaving status as interleaved or fastpath
how does this game operate. ie are you host? as its strange that every ones pings are going through the roof at the same time. if its your line to fault you must be acting as the server (host) to effect every ones ping
could you post another tracert to bbc.co.uk now you belive your on fastpath and lets see what your ping to the gateway is like now
Gunz has it's own servers, but when you enter a room each player connects to each other player. (peer to peer? Is that the term =X)
So the ping isn't the time between players and the server, it's time between players and me.
(Hopefully I explained that right...)
tracerts...
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
D:\Documents and Settings\Ray~>tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
1 53 ms 98 ms 99 ms speedtouch.lan [192.168.1.254]
2 39 ms 42 ms 42 ms lo0-plusnet.pcl-ag03.plus.net [195.166.128.109]
3 122 ms 63 ms 38 ms gi1-6-703.pcl-gw01.plus.net [84.92.0.181]
4 74 ms 88 ms 49 ms te2-1.pcl-gw02.plus.net [212.159.1.114]
5 50 ms 72 ms 42 ms te2-2.thn-gw2.plus.net [212.159.0.190]
6 40 ms 38 ms 46 ms rt0.thdo.bbc.co.uk [212.58.239.25]
7 39 ms 38 ms 51 ms 212.58.238.149
8 42 ms 47 ms 45 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Trace complete.
D:\Documents and Settings\Ray~>tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
1 38 ms 99 ms 99 ms speedtouch.lan [192.168.1.254]
2 60 ms 40 ms 37 ms lo0-plusnet.pcl-ag03.plus.net [195.166.128.109]
3 42 ms 37 ms 57 ms gi1-6-703.pcl-gw01.plus.net [84.92.0.181]
4 37 ms 84 ms 77 ms te2-1.pcl-gw02.plus.net [212.159.1.114]
5 50 ms 43 ms 44 ms te2-2.thn-gw2.plus.net [212.159.0.190]
6 44 ms 49 ms 40 ms rt0.thdo.bbc.co.uk [212.58.239.25]
7 54 ms 37 ms 74 ms 212.58.238.149
8 68 ms 70 ms 56 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Trace complete.
D:\Documents and Settings\Ray~>tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
1 75 ms 99 ms 99 ms speedtouch.lan [192.168.1.254]
2 43 ms 41 ms 38 ms lo0-plusnet.pcl-ag03.plus.net [195.166.128.109]
3 39 ms 46 ms 36 ms gi1-6-703.pcl-gw01.plus.net [84.92.0.181]
4 51 ms 44 ms 61 ms te2-1.pcl-gw02.plus.net [212.159.1.114]
5 92 ms 232 ms 187 ms te2-2.thn-gw2.plus.net [212.159.0.190]
6 80 ms 63 ms 37 ms rt0.thdo.bbc.co.uk [212.58.239.25]
7 41 ms 40 ms 40 ms 212.58.238.149
8 46 ms 37 ms 98 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Trace complete.
D:\Documents and Settings\Ray~>
Message 16 of 22
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Re: My ping is erratic.
18-11-2009 8:27 PM
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yep thats what i was kinda of thinking.
where abouts in the country are you? looking at what seems to be your fastpath ping times now i would say scotland or northen ireland
they still dont look very stable to bbc.co.uk
whats your gaming like now on gunz?
are you on a usage limit product and if so are you sure you havent exceded this and being speed capped?. i doubt you are as am sure you would of complained of poor speed but i cant think what else we havent checked that could be causing this
where abouts in the country are you? looking at what seems to be your fastpath ping times now i would say scotland or northen ireland
they still dont look very stable to bbc.co.uk
whats your gaming like now on gunz?
are you on a usage limit product and if so are you sure you havent exceded this and being speed capped?. i doubt you are as am sure you would of complained of poor speed but i cant think what else we havent checked that could be causing this
Message 17 of 22
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Re: My ping is erratic.
19-11-2009 12:07 AM
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I am in Washington (north east england, beside Newcastle).
The pings ingame atm are low, but they spike constantly... goes Iike 20 ping... 57 ping... 83 ping... 30 ping... which is annoying because it makes characters ingame jumpy and look like they're teleporting.
But that is atleast playable, when it decides (for no apparent reason) to go up to 1k-2k ping then it's just stupid, the characters on screen appear about 10 seconds behind where they should be, so it really is unplayable.
I am on the premium package, 80GB usage limit, and I have used 4.28GB (paid for usage)
dick:quote
The pings ingame atm are low, but they spike constantly... goes Iike 20 ping... 57 ping... 83 ping... 30 ping... which is annoying because it makes characters ingame jumpy and look like they're teleporting.
But that is atleast playable, when it decides (for no apparent reason) to go up to 1k-2k ping then it's just stupid, the characters on screen appear about 10 seconds behind where they should be, so it really is unplayable.
I am on the premium package, 80GB usage limit, and I have used 4.28GB (paid for usage)
dick:quote
Message 18 of 22
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Re: My ping is erratic.
19-11-2009 1:44 AM
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the only real next thing to do now is keep note of what gateway your on and compare the perormance of each one. the packet drop graphs may help you decide which is the likely best gateway to try for if you purposely head for one.
But its not fool proof way. pcl-ag03 is out of action hence the no drops http://www.plus.net/support/network_performance/broadband_packets_drop.shtml
But its not fool proof way. pcl-ag03 is out of action hence the no drops http://www.plus.net/support/network_performance/broadband_packets_drop.shtml
Message 19 of 22
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Re:My ping is erratic.
20-11-2009 9:58 AM
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Hi Ray,
You're definitely on fastpath (rather than interleaved) now so I'm not sure what's causing the random ping spikes unless something else is using the connection while you're playing. If you stick the pcap file on a ticket we can pass it to networks to make sure it's all correctly prioritised if you like?
You're definitely on fastpath (rather than interleaved) now so I'm not sure what's causing the random ping spikes unless something else is using the connection while you're playing. If you stick the pcap file on a ticket we can pass it to networks to make sure it's all correctly prioritised if you like?
Message 20 of 22
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Re: My ping is erratic.
24-11-2009 11:29 PM
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I have the same problem in another game too, CabalOnline.
After anything I do there is 5-10 second delay due to lag (or high ping to server), cast a skill / type a message / use an item / join a channel (everything...)
Reseting my router fixes the problem ussually but only temporarily, it allways comes back after a while.
It is extremly frustrating, to say the least. Should I phone PN?
I sent my pcap from gunz in a ticket a few days ago, still awaiting a reply for that.
After anything I do there is 5-10 second delay due to lag (or high ping to server), cast a skill / type a message / use an item / join a channel (everything...)
Reseting my router fixes the problem ussually but only temporarily, it allways comes back after a while.
It is extremly frustrating, to say the least. Should I phone PN?
I sent my pcap from gunz in a ticket a few days ago, still awaiting a reply for that.
Message 21 of 22
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Re: My ping is erratic.
25-11-2009 1:19 PM
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When you say resetting the router is that a re-boot? Is it causing a resync, if so be careful - too many resyncs in a short space may push up your Target SNRM resulting in lower sync speeds.
If you need to reboot or you need to swap things around for testing, powerdown your modem/router and wait several minutes before unplugging anything that disconnects it from the line eg. it's cable, the filter, master faceplate etc. Don't do this more than 5 times in an hour, and then leave it alone for the rest of the day. This is to help prevent the exchange DLM from thinking you have an intermittent line problem.
If you have problems getting a good sync speed, with the current propagation/weather conditions, it's best to do this between about 0930 & 1430 when noise levels are generally at their lowest so that you get the best sync speed.
As ASBO said previously, keep an eye on which Gateway you are on as it maybe gateway related.
If you need to reboot or you need to swap things around for testing, powerdown your modem/router and wait several minutes before unplugging anything that disconnects it from the line eg. it's cable, the filter, master faceplate etc. Don't do this more than 5 times in an hour, and then leave it alone for the rest of the day. This is to help prevent the exchange DLM from thinking you have an intermittent line problem.
If you have problems getting a good sync speed, with the current propagation/weather conditions, it's best to do this between about 0930 & 1430 when noise levels are generally at their lowest so that you get the best sync speed.
As ASBO said previously, keep an eye on which Gateway you are on as it maybe gateway related.
Message 22 of 22
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