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My internet is extremely slow, please check it for me

Takiplus1
Newbie
Posts: 4
Thanks: 1
Registered: ‎27-08-2019

My internet is extremely slow, please check it for me

Hi team

My broadband has been extremely slow the last three days in which I am struggling to send an email! The speed is 0.48 and I did all the checks and tests and all works fine. Can you please check if all looks good from your side? 

Thanks

Taki

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 7,188
Thanks: 745
Fixes: 284
Registered: ‎01-01-2012

Re: My internet is extremely slow, please check it for me

Thanks for getting in touch @Takiplus1

I'm sorry to hear that you're having issues with your connection.

It looks like your speeds have been restricted due to drops on your connection.

We've tested your line and we can't see a cause for this so I've reset your line which should increase your speeds.

If you continue to have issues we'd recommend raising a fault here and posting back so we can take a further look

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team