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My great connection has gone pear shaped!

GordonWT
Newbie
Posts: 7
Registered: ‎28-09-2010

My great connection has gone pear shaped!

Up until the last couple of weeks my connection was rock solid and averaged 12mb but then I noticed the ping would shoot from 70 to 1330 and download to 0.3mb. This would only last a few minutes and then go back to normal.  I had started to raise a question with Plusnet but the problems vanished last week until today.
My speed is now 1.43mb  Sad
According to BT my IP profile is 13.65mb so what on earth is going on?
9 REPLIES 9
devil5882
Grafter
Posts: 80
Registered: ‎27-01-2012

Re: My great connection has gone pear shaped!

Im getting the same m8 i should be getting near 40mb tonight im struggling to get 2mb and its very unstable.
kareha
Grafter
Posts: 52
Registered: ‎19-12-2011

Re: My great connection has gone pear shaped!

Having the same issues as well, past couple of days it's been like treacle, did a BT test and came back with this

Logged a support ticket as up until this it's been flying Sad
Dwivvc
Grafter
Posts: 44
Registered: ‎08-11-2010

Re: My great connection has gone pear shaped!

im having the same issue normally 6mb now 300kb...... just over the past couple of days
peter10
Grafter
Posts: 231
Registered: ‎04-03-2009

Re: My great connection has gone pear shaped!

Similar results here tonight. Normally about 11 Mbps but now just less than 1 Mbps. Hope it's back to normal tomorrow.
Lancsboy
Dabbler
Posts: 13
Registered: ‎06-04-2011

Re: My great connection has gone pear shaped!

I have EXACTLY the same problem.
Sad
Lancsboy
furrymunkey
Grafter
Posts: 59
Registered: ‎15-10-2010

Re: My great connection has gone pear shaped!


here's more pears Smiley
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: My great connection has gone pear shaped!

Hi guys,
we've seen a lot of these reports over the last few days and we suspect it may be the network being out of balance. It's something that we're currently working on.
Jojo Smiley
peter10
Grafter
Posts: 231
Registered: ‎04-03-2009

Re: My great connection has gone pear shaped!

Not much better tonight. Went back up to 11 Mbps during the day but dropped to 4 Mbps in the evening then back up to 11Mbps after midnight. Exchange status checker indicates no problems.
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: My great connection has gone pear shaped!

Have a read of my posts in the thread here.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵