My estimated speed has just changed (and the time is in the future!)
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Re: My estimated speed has just changed (and the time is in the future!)
31-07-2013 5:36 PM
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Sorry to see this still looks to be an issue so you're on my list to look at this again tomorrow for you.
Adam
Re: My estimated speed has just changed (and the time is in the future!)
01-08-2013 1:28 AM
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Re: My estimated speed has just changed (and the time is in the future!)
01-08-2013 9:09 AM
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I'm glad to hear that's improved, as I eluded to yesterday we probably won't find the exact cause but I really don't imagine this would impact you again.
Quote Also, I have seen people asking for their upload speed to be uncapped
That's only for 21CN (the 21st century network capable of carryning up to 24mb) connections I'm afraid, yours is based on 20CN (20th century with a maximum downstream of 8mb) with a maximum upload speed of 448kbps as only 20CN is available at your exchange.
Re: My estimated speed has just changed (and the time is in the future!)
01-08-2013 9:46 AM
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Re: My estimated speed has just changed (and the time is in the future!)
02-08-2013 4:47 PM
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I've just checked and I'm disappointed to say that the change I requested the other day for you wasn't actioned properly. Can you tell me what speeds you're achieving as tests indicate a maximum downstream of 288kbps.
I've requested the same again just now. If you don't see a change to the above within a few hours I'd recommend giving support a call unless you can wait until Monday for me to have another look.
Adam
Re: My estimated speed has just changed (and the time is in the future!)
04-08-2013 10:13 PM
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Re: My estimated speed has just changed (and the time is in the future!)
05-08-2013 1:55 PM
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That sounds about right for your sync speed (currently 6495kb/s) but I've requested an SNR reset anyway as we can't see a downstream profile on there. Should take effect within the next couple of hours and allow the line to retrain for you.
Hope that helps.
Re: My estimated speed has just changed (and the time is in the future!)
05-08-2013 2:40 PM
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Re: My estimated speed has just changed (and the time is in the future!)
05-08-2013 2:43 PM
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Re: My estimated speed has just changed (and the time is in the future!)
05-08-2013 4:46 PM
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EDIT: I don't think I am going to be able to reset my router within the next couple of days. Is the sync speed still 6495kb/s? I think I'm just going to have to request another SNR reset after the weekend. Hope that's ok.
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