My Internet...
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My Internet...
08-03-2013 10:00 AM
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So, you awesome people, is there anything I can do? I'm at work at the moment so I can't go home to try any fixes yet. I was hoping to have Internet access in time for the weekend.
Any help would be greatly appreciated. Thanks guys!
Re: My Internet...
08-03-2013 10:03 AM
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Could be a case that it's not been activated PN's end (simple to sort out).
Re: My Internet...
08-03-2013 10:13 AM
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I also checked the order tracker on plus.net and it said my order has completed.
Re: My Internet...
08-03-2013 12:18 PM
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Re: My Internet...
08-03-2013 12:43 PM
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If Fibre, make sure the red port on the router is connected to the modem. If you want to set up your username and password manually you just need your username@plusnet.net (or whatever it's given you) and your password. Create a PPPoE connection and it should work.
Not sure on the ADSL
You can also hook a PC directly up to the BT Modem and create a PPPoE connection to test if your internet is working - do a quick search on here and you'll find some links with instructions.
Re: My Internet...
08-03-2013 1:04 PM
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Re: My Internet...
08-03-2013 1:06 PM
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I'm sure one of the staff will pick this up shortly
Re: My Internet...
08-03-2013 1:08 PM
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Re: My Internet...
08-03-2013 3:27 PM
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Really sorry about this.
Re: My Internet...
08-03-2013 3:47 PM
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Re: My Internet...
09-03-2013 12:21 PM
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Re: My Internet...
09-03-2013 1:01 PM
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Re: My Internet...
10-03-2013 12:05 AM
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The fault that's been detected is external to your property.
Re: My Internet...
10-03-2013 10:26 AM
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