Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
My Internet Keeps Dropping out...
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- My Internet Keeps Dropping out...
My Internet Keeps Dropping out...
16-11-2013 12:33 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My internet went off for like 15 minutes erlier and ever since im experiencing random dropouts disconnecting from alot of online games etc check my line please.
Message 1 of 7
(2,641 Views)
6 REPLIES 6
Re: My Internet Keeps Dropping out...
16-11-2013 2:47 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Fibre or ADSL?
Message 2 of 7
(589 Views)
Re: My Internet Keeps Dropping out...
16-11-2013 9:18 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Did it go off at 22:45?
See http://community.plus.net/forum/index.php/topic,120205.0.html
See http://community.plus.net/forum/index.php/topic,120205.0.html
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 3 of 7
(589 Views)
Re: My Internet Keeps Dropping out...
16-11-2013 9:31 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My connection went down at 5:20am -back up @ 5:47am
Message 4 of 7
(589 Views)
Re: My Internet Keeps Dropping out...
16-11-2013 12:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I suspect this may be related to load balancing after the outage last night. Event Log entries:
[Last night]
[tt]22:47:55, 15 Nov. (561553.080000) PPPoA is down after 3615 minutes uptime [Disconnected]
22:49:46, 15 Nov. (561664.460000) PPPoA is up - VPI: 0, VCI:38
22:59:47, 15 Nov. (562265.400000) PPPoA is down after 9 minutes uptime [Disconnected]
23:00:25, 15 Nov. (562303.750000) PPPoA is up - VPI: 0, VCI:38[/tt]
[This morning]
[tt]05:19:29, 16 Nov. (585047.530000) PPPoA is down after 379 minutes uptime [Disconnected]
05:21:52, 16 Nov. (585190.670000) PPPoA is up - VPI: 0, VCI:38
05:42:43, 16 Nov. (586441.590000) PPPoA is down after 9 minutes uptime [Disconnected]
05:44:47, 16 Nov. (586565.450000) PPPoA is up - VPI: 0, VCI:38
05:54:48, 16 Nov. (587166.340000) PPPoA is down after 10 minutes uptime [Disconnected]
05:55:30, 16 Nov. (587208.310000) PPPoA is up - VPI: 0, VCI:38[/tt]
It hasn't lost synch during any of that:
[tt]ADSL uptime: 7 days, 01:30:52[/tt]
[Last night]
[tt]22:47:55, 15 Nov. (561553.080000) PPPoA is down after 3615 minutes uptime [Disconnected]
22:49:46, 15 Nov. (561664.460000) PPPoA is up - VPI: 0, VCI:38
22:59:47, 15 Nov. (562265.400000) PPPoA is down after 9 minutes uptime [Disconnected]
23:00:25, 15 Nov. (562303.750000) PPPoA is up - VPI: 0, VCI:38[/tt]
[This morning]
[tt]05:19:29, 16 Nov. (585047.530000) PPPoA is down after 379 minutes uptime [Disconnected]
05:21:52, 16 Nov. (585190.670000) PPPoA is up - VPI: 0, VCI:38
05:42:43, 16 Nov. (586441.590000) PPPoA is down after 9 minutes uptime [Disconnected]
05:44:47, 16 Nov. (586565.450000) PPPoA is up - VPI: 0, VCI:38
05:54:48, 16 Nov. (587166.340000) PPPoA is down after 10 minutes uptime [Disconnected]
05:55:30, 16 Nov. (587208.310000) PPPoA is up - VPI: 0, VCI:38[/tt]
It hasn't lost synch during any of that:
[tt]ADSL uptime: 7 days, 01:30:52[/tt]
Message 5 of 7
(589 Views)
Re: My Internet Keeps Dropping out...
16-11-2013 12:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I didn't notice any problems last night but my connection is certainly screwed today. I have good sync but no plusnet internet. Most of the time I am getting a BT wholesale service information screen. Did not know if this is related or if its a problem in my area (Costessey exchange in Norfolk)
Message 6 of 7
(589 Views)
Re: My Internet Keeps Dropping out...
18-11-2013 12:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@MickHowes1
I can see you're back online now, hope all is ok.
I can see you're back online now, hope all is ok.
Message 7 of 7
(589 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- My Internet Keeps Dropping out...