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Moving from Plusnet to Sky tonight after nearly two years service
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Moving from Plusnet to Sky tonight after nearly two years service
19-01-2011 11:40 PM
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My broadband is being switched over to Sky tomorrow (20th Jan) due to them adding LLU support to my exchange, I have had emails related to my home phone changing buy tnothing about broadband, phoned SKy tonight who have confirmed its all going ahead as planned, should I not be seeing something on my Plusnet account page?
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Re: Moving from Plusnet to Sky tonight after nearly two years service
19-01-2011 11:48 PM
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No, they only get informed by BT after the event (and sometimes not even then ).
When you're migration completes it's best to inform Plusnet so that they can sort out final payment/refund.
Did you ask for the account to be downgraded to dialup PAYG so that you could continue using the Plusnet incoming mail?
When you're migration completes it's best to inform Plusnet so that they can sort out final payment/refund.
Did you ask for the account to be downgraded to dialup PAYG so that you could continue using the Plusnet incoming mail?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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Re: Moving from Plusnet to Sky tonight after nearly two years service
19-01-2011 11:53 PM
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I havent no, had no contact with Plusnet as Sky managed it all, will raise a ticket now.
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Re: Moving from Plusnet to Sky tonight after nearly two years service
20-01-2011 11:17 AM
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Hi goberpiles,
Just checked your account and everything looks scheduled for cancellation.
Jojo
Just checked your account and everything looks scheduled for cancellation.
Jojo
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- Re: Moving from Plusnet to Sky tonight after nearl...