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Moved home, no internet so far

FIXED
tekkamanblade1
Dabbler
Posts: 11
Thanks: 2
Registered: ‎04-04-2018

Moved home, no internet so far

Hi there,

I moved home, and was told the internet would be activated at my new place today (21st). However, there was no internet when I left home this morning about 10.30, I just wonder if you could check for me please. Thanks.

Joe

4 REPLIES 4
EmilyD
Plusnet Help Team
Plusnet Help Team
Posts: 1,959
Thanks: 339
Fixes: 110
Registered: ‎26-03-2018

Re: Moved home, no internet so far

Fix

Hi @tekkamanblade1,

 

I've checked your house move order and can confirm that your services are due to be activated today. Your broadband should be up and running at your new property by midnight today at the latest. Please let us know if you are still unable to get online tomorrow.

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team
tekkamanblade1
Dabbler
Posts: 11
Thanks: 2
Registered: ‎04-04-2018

Re: Moved home, no internet so far

thanks for the fast reply Emily, will report back thanks!

tekkamanblade1
Dabbler
Posts: 11
Thanks: 2
Registered: ‎04-04-2018

Re: Moved home, no internet so far

has internet now thanks

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,131
Thanks: 991
Fixes: 401
Registered: ‎01-01-2012

Re: Moved home, no internet so far

Glad to hear it!

Let us know if you have any further queries

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team