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Most engineers ever involved? DSL speed issues progressed to line disconnection - Still not solved!

SpendLessTime
Hero
Posts: 3,000
Thanks: 928
Fixes: 86
Registered: ‎21-09-2009

Re: Most engineers ever involved? DSL speed issues progressed to line disconnection - Still not solv

@Gandalf

You need to tell people that they must first login to the new look Member Centre BEFORE trying to go to the wizard page as the new website login page forces you to go to its home page and totally ignores the URL you are aiming for.

I have posted this in the feedback thread but staff haven't said it would be fixed.

Ex - Plusnet Customer (2009 - 2023) now with BT