More ADSL problems
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Re: More ADSL problems
14-03-2014 9:38 AM
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BT engineer has been and says the line is now clear. Could you please reset my IP profile.
Thanks
Re: More ADSL problems
18-03-2014 3:47 PM
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Please let us know if we can help any further.
Re: More ADSL problems
22-03-2014 3:59 PM
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Re: More ADSL problems
23-03-2014 5:04 PM
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Re: More ADSL problems
24-03-2014 1:39 PM
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Re: More ADSL problems
25-03-2014 9:54 AM
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BT carried out further work on my line yesterday (24/03/2014), remade the connections on the external pole.
Would it be possible for you to do a line reset, so that we can check the fault has now been rectified.
The drop in connection at about 3.30am 25/03/2014 was due to me.
Regards
Nigel Wilson
Re: More ADSL problems
25-03-2014 10:30 AM
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Re: More ADSL problems
25-03-2014 4:42 PM
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Router stats
Operational Mode ADSL2+
Upstream 443
Downstream 10371
SNR Margin(Upstream) 28.9
SNR Margin(Downstream) 6.3
Line Attenuation(Upstream) 20.4
Line Attenuation(Downstream) 38.5
BT speedtest
FAQ
Results Image not loaded
1. Best Effort Test: -provides background information.
Download Speed
0.3 Mbps
0 Mbps 21 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.3 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 9.15 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.37 Mbps
0 Mbps 0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.37Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
Re: More ADSL problems
25-03-2014 4:49 PM
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You may need to log into your router and press the 'Disconnect' and then the 'Connect' button for the changes to take effect.
Re: More ADSL problems
25-03-2014 4:55 PM
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Download speed now 8.55mb, let's hope this is the end of the problems. Upload is still slow(0.39mb) for an uncapped line, but I can live with that.
Re: More ADSL problems
25-03-2014 5:25 PM
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Upstream 443
Re: More ADSL problems
25-03-2014 6:08 PM
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Re: More ADSL problems
26-03-2014 1:09 PM
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Re: More ADSL problems
26-03-2014 1:32 PM
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We'll be able to get your upload speeds sorted on 04/04/2014 when this ends.
Re: More ADSL problems
27-03-2014 12:19 PM
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Router stats
Operational Mode ADSL2+
Upstream 443
Downstream 10715
SNR Margin(Upstream) 26.3
SNR Margin(Downstream) 5.0
Line Attenuation(Upstream) 20.3
Line Attenuation(Downstream) 38.0
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