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Missing e-mails and postini
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Missing e-mails and postini
04-07-2008 6:52 PM
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I have got some missing e-mails I have now gone and turned off the spam filter and edge. I did not realize that these were on then I tryed to log on to postini but every time I try it says
Invalid log in or server error. Please try again.
Forgot your password?
Contact your email service provider for assistance.
Is there anything I can do to get these e-mails back?
Invalid log in or server error. Please try again.
Forgot your password?
Contact your email service provider for assistance.
Is there anything I can do to get these e-mails back?
Message 1 of 5
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Re: Missing e-mails and postini
04-07-2008 7:00 PM
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If they've been dumped by the Edge Filter, you won't get them unless the sender resends. You can leave the Spam filter on and Spam tagging on and Move to Inbox, that way you will never lose anything.
Message 2 of 5
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Re: Missing e-mails and postini
05-07-2008 1:39 AM
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Quote from: Oxslow I have got some missing e-mails I have now gone and turned off the spam filter and edge. I did not realize that these were on then I tryed to log on to postini but every time I try it says
Invalid log in or server error. Please try again.
Forgot your password?
Contact your email service provider for assistance.
Is there anything I can do to get these e-mails back?
Unlikely if I'm honest. The only time you'll be able to log in to the Postini Message Centre is if you have Quarantine enabled. If you've turned off edge protection now though you should be fine going forwards. Where were the emails sent from out of interest?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 3 of 5
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Re: Missing e-mails and postini
05-07-2008 9:04 AM
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There is some from a fanta promotion and some from face book
Message 4 of 5
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Re: Missing e-mails and postini
07-07-2008 1:46 AM
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Have you looked in your webmail spam folder? That would be where messages falsely marked as spam would go if you haven't opted for Postini Quarantine. Facebook notifications are often getting spam scores, in my experience. You might want to whitelist them.
Message 5 of 5
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