Massive drop in speed
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Massive drop in speed
21-07-2015 11:00 PM
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http://www.speedtest.net/my-result/4521841428
edit: just checked my details i dont have a estimated line speed any more and its showing 1mb as my stated speed when its always been 6-8
Re: Massive drop in speed
22-07-2015 9:32 AM
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Those drops caused the profile to drop down to 1000, this has recovered to 6700 now so you should be seeing those speeds again now.
Re: Massive drop in speed
22-07-2015 9:45 AM
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http://www.speedtest.net/my-result/4522809736
http://i.imgur.com/kIR2exs.png
http://i.imgur.com/CtCIj8A.png
Re: Massive drop in speed
22-07-2015 9:53 AM
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A warm welcome to the forums. I would not worry about the absence of the speed estimation, nor at the moment would I be looking at speed test results. You need to focus on line synch stats and stability. Can you please follow the instructions in the speed issues thread - link below.
Is the phone line quiet? Dial 17070 option 2 using a corded phone in the master socket.
Is the router plugged into the master socket?
Are there any extension?
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Massive drop in speed
22-07-2015 10:03 AM
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Re: Massive drop in speed
22-07-2015 10:08 AM
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