Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Manual bump to ADSL2+ please?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Manual bump to ADSL2+ please?
Manual bump to ADSL2+ please?
02-12-2011 10:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
I raised a ticket with Plusnet support and had a reply, but I'm not really sure if my request has been actioned?
My local exchange ( EMDESBO ) has been upgraded to 21CN WBC status. Could someone here check please if I'm in the process of being switched over from ADSL Max to ADSL2+ ? My modem is set to multi mode.
My speeds won't be fantastic but it seems that I will get a little increase from it.
Thanks very much.
Rich.
-------------------------------------------------------
my current modem figures;
Status: ShowtimeRetrain Reason: 0
Channel: INTR, Upstream rate = 448 Kbps, Downstream rate = 8128 Kbps
Link Power State: L0
Mode: G.DMT
Channel: Interleave
Trellis: ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 10.3 27.0
Attn(dB): 25.0 17.0
Pwr(dBm): 19.8 12.2
Max(Kbps): 10272 1272
Rate (Kbps): 8128 448
I raised a ticket with Plusnet support and had a reply, but I'm not really sure if my request has been actioned?
My local exchange ( EMDESBO ) has been upgraded to 21CN WBC status. Could someone here check please if I'm in the process of being switched over from ADSL Max to ADSL2+ ? My modem is set to multi mode.
My speeds won't be fantastic but it seems that I will get a little increase from it.
Thanks very much.
Rich.
-------------------------------------------------------
my current modem figures;
Status: ShowtimeRetrain Reason: 0
Channel: INTR, Upstream rate = 448 Kbps, Downstream rate = 8128 Kbps
Link Power State: L0
Mode: G.DMT
Channel: Interleave
Trellis: ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 10.3 27.0
Attn(dB): 25.0 17.0
Pwr(dBm): 19.8 12.2
Max(Kbps): 10272 1272
Rate (Kbps): 8128 448
Message 1 of 9
(1,576 Views)
8 REPLIES 8
Re: ADSL2+ ?
02-12-2011 10:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You haven't been switched yet - it takes about a week to changeover to 21CN and you will see a large increase to about 18,000kbps
Message 2 of 9
(770 Views)
Re: Manual bump to ADSL2+ please?
02-12-2011 10:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
jeeeeeeeeeezzzzzzzz ;
Thank you for the info and quick reply. Made my weekend, ta.
Message 3 of 9
(770 Views)
Re: Manual bump to ADSL2+ please?
02-12-2011 10:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If you check closed tickets on your account since you requested the change, if it has been actioned you should find a closed ticket which confirms the request together with one giving the activation date once BT have accepted the order. You will have to click the Go button after selecting an appropriate date range to see such tickets.
David
Message 4 of 9
(770 Views)
Re: Manual bump to ADSL2+ please?
03-12-2011 11:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
will do, many thanks for the info
Message 5 of 9
(770 Views)
Re: Manual bump to ADSL2+ please?
05-12-2011 8:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
HI richardp,
Doesn't look like any order was placed. I'll place one manually now for you which will complete in 7 days. I'll confirm via email/ticket once it placed.
Jojo
Doesn't look like any order was placed. I'll place one manually now for you which will complete in 7 days. I'll confirm via email/ticket once it placed.
Jojo
Message 6 of 9
(770 Views)
Re: Manual bump to ADSL2+ please?
09-12-2011 2:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I put a ticket in on the 7th and have received a ticket with a change date of the 29th,early Christmas holidays ?
Message 7 of 9
(770 Views)
Re: Manual bump to ADSL2+ please?
13-12-2011 1:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank you Jo. (sorry for my delay in reply)
Today (13th December) it would seem I have been upgraded to ADSL2+. I take it there is a training period now between my modem and the exchange (10 days?)
Its syncing at 15244 (down) . Hope thats the same after 10 days. (I do have a DG834GT and have some scope to manually alter my SNR value to push a little more)
Cheers, Rich.
Today (13th December) it would seem I have been upgraded to ADSL2+. I take it there is a training period now between my modem and the exchange (10 days?)
Its syncing at 15244 (down) . Hope thats the same after 10 days. (I do have a DG834GT and have some scope to manually alter my SNR value to push a little more)
Cheers, Rich.
Message 8 of 9
(770 Views)
Re: Manual bump to ADSL2+ please?
13-12-2011 1:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Rich,
I have raised your profile to 13400 to allow for your new BT IP profile. You should see this increase shortly.
Jojo
I have raised your profile to 13400 to allow for your new BT IP profile. You should see this increase shortly.
Jojo
Message 9 of 9
(770 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Manual bump to ADSL2+ please?