cancel
Showing results for 
Search instead for 
Did you mean: 

Loss of broadband FTTC Dunfermline (resolved)

FIXED
gm4jjj
Rising Star
Posts: 697
Thanks: 7
Fixes: 3
Registered: ‎30-07-2007

Loss of broadband FTTC Dunfermline (resolved)

Lost all broadband at 11:20 today. No PPPoE connection.
Just wonder if this is a more widespread problem than just my line?
3 REPLIES 3
gm4jjj
Rising Star
Posts: 697
Thanks: 7
Fixes: 3
Registered: ‎30-07-2007

Re: Loss of broadband FTTC Dunfermline

Chatted to PN CS and openreach say there is a widespread problem in my area affecting many customers. Annoying that there is no publicly available status page, openreach just a back office. No wonder CS are so busy when everybody has to contact them to find out the status.

In case anybody else wants to know. Expected to be fixed by 17:10 today.
gm4jjj
Rising Star
Posts: 697
Thanks: 7
Fixes: 3
Registered: ‎30-07-2007

Re: Loss of broadband FTTC Dunfermline

Fix
Back online now 😊
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,131
Thanks: 991
Fixes: 401
Registered: ‎01-01-2012

Re: Loss of broadband FTTC Dunfermline

Glad to hear it's sorted

Apologies for any inconvenience caused

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team