Looking for advice from Plusnet on router!
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Looking for advice from Plusnet on router!
16-06-2016 8:38 PM
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I've discovered we could save money by going back onto a 12 month contract, as we are out of contract at the moment. My question is, if we move onto a contract is it possible to get a new router? We've been with plusnet for many years and so have had a couple of routers during that time. We got a new one (Sagecom) a few months ago as our previous router stopped working. However, the replacement router is Inferior to our previous router as it has a very week wifi signal! something we never had a problem with when we had the previous router. Are you able to supply a differnt make of router and if so, what make, what would the cost be, if any?
Re: Looking for advice from Plusnet on router!
16-06-2016 10:18 PM
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Hello there. For a standard (ADSL) broadband contract, we only supply a Sagemcom router, free of charge + £6.99 P&P.
Our more powerful Hub One dual band/ac wireless router that we send out for Fibre installations would work with ADSL, however we wouldn't cover the charge of this router on an ADSL contract. The cost would be £99.99 + £6.99 P&P.
Alternatively, you could look at sourcing your own router from a third party retailer and then reconfiguring it with your broadband username and password.
Hope this helps
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Re: Looking for advice from Plusnet on router!
17-06-2016 6:58 AM
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Re: Looking for advice from Plusnet on router!
17-06-2016 8:24 AM
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At my renewal I was sent a HubOne at no cost
Re: Looking for advice from Plusnet on router!
17-06-2016 8:26 AM
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If this post resolved your issue, please click the 'This fixed my problem' button
Re: Looking for advice from Plusnet on router!
17-06-2016 9:37 AM
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Gel what kind of broadband contract did you take out?
Re: Looking for advice from Plusnet on router!
17-06-2016 6:16 PM
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Plusnet Unlimited renewed for 18 months; on Market A exchange
Re: Looking for advice from Plusnet on router!
17-06-2016 7:40 PM
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Not sure what market exchange we are on. We pay £9.99 for unlimited broadband. Hubby phoned to asks about another router but we were told the router you got was only for fibre optic 😓
Re: Looking for advice from Plusnet on router!
17-06-2016 7:58 PM - edited 17-06-2016 7:59 PM
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Re: Looking for advice from Plusnet on router!
17-06-2016 8:03 PM
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Re: Looking for advice from Plusnet on router!
17-06-2016 8:51 PM
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Spend £20 and save the hassle
Re: Looking for advice from Plusnet on router!
17-06-2016 8:53 PM
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I don't think PN do 12-month contracts anymore. As far as I'm aware, they're all 18 months.
Re: Looking for advice from Plusnet on router!
17-06-2016 9:04 PM
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The Plusnet Hub One (the latest router) is just a rebadged BT Home Hub 5 Type A, so if you want free router, might be an idea to move to BT. BT currently have a nice deal on ADSL as follows valid until the end of 23rd June 2016
Unlimited BT Broadband (ADSL2+) with weekend calls, includes a £100 BT Reward Card, free broadband for three months then £10/m for the next 9 months plus the usual £18.99/m line rental. Home Hub delivery charge of £7.95 applies. Up to 17 Mbps line speeds. 12 month contract with broadband at £20/m after the minimum term. Access to BT Sports Lite pack
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