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Logging in to webmail
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- Re: Logging in to webmail
Logging in to webmail
29-04-2009 12:58 PM
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I've just been had my broadband connected to Plus Net (Business Teleworker) and changed all my settings over and everything is fine. However, I created a new email address and sent something to it. I wanted to check on webmail to see if it had arrived, but I can't log in. Webmail is asking for a "name". I can put in my domain name and password but not email addresses.
Is it not possible to use webmail with an email address? It seems very limiting.
Is it not possible to use webmail with an email address? It seems very limiting.
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Re: Logging in to webmail
29-04-2009 1:04 PM
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To login in to webmail you need to use <accountname>+<mailboxname> in the Name field
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: Logging in to webmail
29-04-2009 1:08 PM
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Your default should just be your username and you'll need to use your account password.
Let me know if you have any further problems.
Let me know if you have any further problems.
Message 3 of 6
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Re: Logging in to webmail
29-04-2009 1:22 PM
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Hmmm...I'm confused. Must be having a "dim day"!
I have an account name "blah", so my email address is "graham.beek@blah.plus.com". I can log in to webmail using "blah" as the name with the correct password and everything works.
I created a new email address "fred.smith@blah.plus.com" with its own mailbox. I've put this email address in it's entirety into the name field and the right password but it doesn't work. I've also tried "fred.smith" on it's own (didn't expect this to work!), also "blah+fred.smith@blah.plus.com" and the same without the "+", but still no luck.
What do I need to put in?
I have an account name "blah", so my email address is "graham.beek@blah.plus.com". I can log in to webmail using "blah" as the name with the correct password and everything works.
I created a new email address "fred.smith@blah.plus.com" with its own mailbox. I've put this email address in it's entirety into the name field and the right password but it doesn't work. I've also tried "fred.smith" on it's own (didn't expect this to work!), also "blah+fred.smith@blah.plus.com" and the same without the "+", but still no luck.
What do I need to put in?
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Re: Logging in to webmail
29-04-2009 1:25 PM
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Simply
blah+fred.smith
blah+fred.smith
My other car isn't a Ferrari
Message 5 of 6
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Re: Logging in to webmail
29-04-2009 1:28 PM
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Doh!
Yep, definitely a dim day. I thought I'd tried that, but obviously not - the one that worked was the one I forgot to try.
Many thanks for the speedy response.
Graham
Yep, definitely a dim day. I thought I'd tried that, but obviously not - the one that worked was the one I forgot to try.
Many thanks for the speedy response.
Graham
Message 6 of 6
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