Line status and profile
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- Re: Line status and profile
Line status and profile
25-04-2013 11:27 AM
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I got connected yesterday and installation took a mere 10mins.
Unfortunately the engineer was not able to answer any of the questions and provide me details about my synch rate, profile etc.
How do I obtain that?
Regards,
Oli
Re: Line status and profile
25-04-2013 11:44 AM
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Re: Line status and profile
25-04-2013 11:47 AM
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I tried running the speedtest and the diganostic but it didn't give me any results.
I am not using the Plusnet provided router but my own D-Link Router as I didn't want to change the setup..
Speedtests are returning constants speeds of
dick:quote
Re: Line status and profile
25-04-2013 11:50 AM
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1. Best Effort Test: -provides background information.
Download Speed
73.65 Mbps
0 Mbps 77.44 Mbps
Max Achievable Speed
Download speedachieved during the test was - 73.65 Mbps
For your connection, the acceptable range of speedsis 16 Mbps-77.44 Mbps .
Additional Information:
IP Profile for your line is - 77.44 Mbps
2. Upstream Test: -provides background information.
Upload Speed
16.4 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 16.4Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
Re: Line status and profile
25-04-2013 11:55 AM
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Re: Line status and profile
25-04-2013 2:13 PM
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Welcome to Plusnet and our community forums.
Your line looks spot on Your current sync rate is bang on 80Mb/s
Give us a nudge if you need anything.
Re: Line status and profile
02-05-2013 11:51 AM
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My download speed is back to normal but I have lost 5mb on my upload speed...
EDIT: Weird that it has gone up again...
Re: Line status and profile
02-05-2013 12:36 PM
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Re: Line status and profile
02-05-2013 8:39 PM
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Re: Line status and profile
03-05-2013 8:36 AM
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Your Downstream sync speed on FTTC is the BT IP profile x1.033.
@clumsymacco1
You don't need to get Plusnet to run a test, see above.
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