Line speed
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- Re: Line speed
Re: Line speed
12-01-2014 5:23 PM
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ownload speedachieved during the test was - 4.13 Mbps
For your connection, the acceptable range of speeds is 1.2 Mbps-4 Mbps.
IP Profile for your line is - 3.6 Mbps
Re: Line speed
13-01-2014 2:08 PM
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That looks about right for the current BT profile, I'm not sure having checked the records though that we'll be able to get you 14Mb - I've gone back to early November and can't see any profiles that high I'm afraid. The line has retrained though, and the banding is removed, so chances are what the line settles at now will be about the best you can expect to receive.
Re: Line speed
13-01-2014 2:14 PM
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Re: Line speed
13-01-2014 2:45 PM
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Quote from: Matt That looks about right for the current BT profile but absolutely rubbish for your attenuation. I'm not sure what is going on but something is amiss which we need to investigate. I'm not sure having checked the records though that we'll be able to get you 14Mb - I've gone back to early November and can't see any profiles that high I'm afraid - but we should be able to get you fa better than you are currently seeing. The line has retrained though, and the banding is removed, so chances are what the line settles at now will be about the best you can expect to receive.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Line speed
13-01-2014 3:36 PM
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@SWANECO, I can see a phone line fault for a noisy line investigation was closed today, are you still hearing noise on the line? As others have helpfully posted, there's something causing a slower speed than should be there so noise is a prime suspect - if it is still present, we'd need to get it raised. If it's not then you'd need to update your current fault ticket with the latest stats and see what our faults team can come up with.
Re: Line speed
13-01-2014 4:14 PM
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Many thanks for all the helpful posts.
No change to line speed.
To be honest I would be happy with 7MB download , which was around what was offered when I joined you.
Today looks like this
Uptime: 1 day, 5:58:09
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 444 / 4.084
Data Transferred (Sent/Received) [MB/MB]: 35,79 / 316,73
Output Power (Up/Down) [dBm]: 12,2 / 20,5
Line Attenuation (Up/Down) [dB]: 17,5 / 32,0
SN Margin (Up/Down) [dB]: 13,2 / 7,9
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / TSTC
Loss of Framing (Local/Remote): 27 / 0
Loss of Signal (Local/Remote): 6 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 116 / 4
FEC Errors (Up/Down): 1.991 / 988.097
CRC Errors (Up/Down): 117 / 434
HEC Errors (Up/Down): 94 / 6.372
Re: Line speed
13-01-2014 4:25 PM
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Re: Line speed
13-01-2014 4:30 PM
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Re: Line speed
13-01-2014 4:35 PM
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Sorry about not providing the info.
Basically after the rewire the line noise disappeared on Friday.
Some time on Sunday the line noise, much reduced came back.
This seems to be pretty much what happens, I have had 5 visits from BT OR in the last 6 months.
Re: Line speed
16-01-2014 9:51 AM
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Just an update.
An extremely helpful adviser called last night and explained to me what is happening and has booked an Openreach enginner, broadband , to visit.
Re: Line speed
16-01-2014 2:04 PM
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Re: Line speed
17-01-2014 9:43 AM
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I am even more confused
BTW Diagnostics
Download speed achieved during the test was - 11.08 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 10.41 Mbps
Router stats
Uptime: 0 days, 4:02:06
Bandwidth (Up/Down) [kbps/kbps]: 447 / 11.799
Line Attenuation (Up/Down) [dB]: 15,3 / 29,5
SN Margin (Up/Down) [dB]: 20,3 / 9,3
Very confusing this BB.
Re: Line speed
17-01-2014 9:56 AM
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What's confusing you?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Line speed
17-01-2014 10:06 AM
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Re: Line speed
17-01-2014 10:31 AM
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what is confusing me is that on the 15th my speeds were 446/2474
I am now achieving 4 times that speed.
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