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Line speed problem - banding?

gerryhall
Grafter
Posts: 48
Registered: ‎02-12-2010

Re: Line speed problem - banding?

ok jojo thanx any chance i can get my line retrained aswell as the line now seems sold so i can get my ip profile raised again Smiley
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Line speed problem - banding?

Hi Gerry,
I've requested that but their system is taking a while for it to go through. I'll check it in the morning for you.
Jojo Smiley
gerryhall
Grafter
Posts: 48
Registered: ‎02-12-2010

Re: Line speed problem - banding?

ok thanx jojo
    my dsl just disconnected a few moments ago so im assuming that was it being done well im hoping it was otherwise the last 5 days of solid connection will have been for nothing Smiley here are my latest line stats
Link Information
Uptime:0 days, 0:29:36
DSL Type:G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]:25,499 / 21,016
Bandwidth (Up/Down) [kbps/kbps]:448 / 6,656
Data Transferred (Sent/Received) [MB/MB]:1.01 / 2.42
Output Power (Up/Down) [dBm]:12.5 / 18.0
Line Attenuation (Up/Down) [dB]:5.0 / 9.5
SN Margin (Up/Down) [dB]:26.5 / 22.5
Vendor ID (Local/Remote):TMMB / TSTC
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
Loss of Link (Remote):0
Error Seconds (Local/Remote):0 / 0
FEC Errors (Up/Down):1 / 0
CRC Errors (Up/Down):304 / 1
HEC Errors (Up/Down):8 / 0

jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Line speed problem - banding?

Hi Gerry,
They've had trouble changing your profile. I will get back onto them again shortly.
Jojo Smiley
gerryhall
Grafter
Posts: 48
Registered: ‎02-12-2010

Re: Line speed problem - banding?

ok thank you jojo Smiley
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Line speed problem - banding?

Hi Gerry,
Hoping for some news this morning, will keep you informed.
Jojo Smiley
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Line speed problem - banding?

HI Gerry,
Ok that's all sorted now. The banding has been lifted, your sync is 17112 and the bRAS will change to 15000 in under 12 hours if it stays stable.
Jojo Smiley
gerryhall
Grafter
Posts: 48
Registered: ‎02-12-2010

Re: Line speed problem - banding?

hi jojo
many thanks for your assistance the moem is going to stay in the test socket anyway so i dont anticipate any further problems with stability
      Gerry  Smiley
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Line speed problem - banding?

You're welcome. Gerry. At least if there were to be any issues in the test socket it would be easier to investigate, although I think it will probably be fine now Smiley