My broadband keeps dropping out. The light on the router goes from blue to green. For some reason it usually happens on the hr for 1-2 mins. Usually at 9pm but can be other times. Is the fault at your end or is it my router?
Welcome to the forums, @ziggy12345 . Before I, as a fellow customer, or others, try to offer help - are you actually on ADSL, or FTTC? An important question.
The green light suggests the router is physically restarting. That's not normal. I would suggest you try factory resetting by inserting something into the pinhole at the rear of the device until the status light flashes green. If the situation remains unchanged then I'll take a better look.
Bob Pullen Plusnet Product Team If I've been helpful then please give thanks ⤵
