Line just repaired IP Profile reset
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Line just repaired IP Profile reset
26-08-2014 10:40 AM
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Upstream 448
Downstream 7648
SNR Margin(Upstream) 18.0
SNR Margin(Downstream) 4.3
Line Attenuation(Upstream) 24.5
Line Attenuation(Downstream) 52.0
BT Wholesale is giving
Download speed of 0.02
Upload of 0.04
Thanks!
Re: Line just repaired IP Profile reset
26-08-2014 11:01 AM
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Can you please rerun the BT Wholesale speed test AND the further diagnostics. That will show the BT profile. Until that has updated, there is no benefit in trying to fix the PN profile.
As an aside, are you on 20CN? What's the router? For the reported DS attenuation, your synch speed is stunningly good! By normal measures, you'd need an attenuation as low as 43.5dB with SNRM @6dB to get that kind of speed.
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Re: Line just repaired IP Profile reset
26-08-2014 11:31 AM
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its a 7800dxl specifically designed for difficult adsl lines, it has worked wonders for my line. The snr tweak is worth looking up!
Yeah its 20CN
Just cheked wholesale and the profile has already rest to 5mbps, so no need for anything else
Re: Line just repaired IP Profile reset
26-08-2014 3:14 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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- Line just repaired IP Profile reset