Line banded question
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Line banded question
Line banded question
11-12-2010 6:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have been helping my next door neighbour to try and get to download files at a round the same speed I get (6.2mg) We are both Plusnet customers
The previous owner really messed up the phone wiring. I have re-done all is phone wiring and fitted new BT box's for all the extensions he got up to the master socket and fitted a new Speedtouch router plus I removed the orange wire and fitted a BT-i plate
His line speed has improved 3.5mg- 4.2mg but still not to the levels I get for downloading. (Snr margin 15)
Plugging in to the master socket makes no difference all filters have been placed where needed
I don’t know what else to suggest our BT exchange is across the road for us both so he should be able to download quicker could this be down to the line being banded?
Puddy
Re: Line banded question
11-12-2010 7:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: puddy His line speed has improved 3.5mg- 4.2mg but still not to the levels I get for downloading. (Snr margin 15)
I take it your neighbour has a SNR margin of 15 but yours is better (i.e. less)? In which case it's hardly surprising he doesn't get the line speed you do. The solution is to wait patiently for a long long time, or ask Plusnet to set the line to retrain.
Re: Line banded question
12-12-2010 1:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
He has not re-booted his router for over 2 months yet he constantly get a lower download speed
I had been hoping his download speed will pick up but its not.
The only thing I could think is has his line been banded?
Puddy
we are both on a very short line direct to the exchange across the road and we both use a speedtouch 716wl routers and are on the same plusnet package
Re: Line banded question
12-12-2010 1:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote We both have the same setup and our routers stats are spot on both with snr 15 each we both sync at 8128
It can't be banded then, banding affects the maximum synch speed.
Is he wireless ? that could have a big effect on throughput, especially if there are other networks in the vicinity.
Try a wired connection and/or try changing the wireless channel
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Line banded question
12-12-2010 6:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Do you think the problem could be caused by the amount of devices he has plugged in ? My setup is different because I have 2 phone lines and my broadband and fax are on one line but all other equipment like sky boxes and phones are on the other
I am think about the rein number there are at least 6 to 7 devices on 1 phone line for him
I have tried at least 3 different Speedtouch routers
he does have wireless for his main connection but so do I and I have made sure we don’t cause interference and other wireless signal don’t interfere with his by choosing a free channel.
Could choosing a new router with n signal would help?
Puddy
Re: Line banded question
12-12-2010 7:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
What does a BT Speedtest report for the IP Profile ?
Can you check the throughput with a wired connection ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Line banded question
13-12-2010 3:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Only ADSL2+ lines can be banded, and as suggested the fact that it's syncing at the highest rate would not indicate a line fault. It sounds more like a local issue to me. The fact that your line is ok does not suggest any sort of contention. Have a look here for some tips.
Jojo
Re: Line banded question
13-12-2010 10:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@ Jojo
I did put in this thread that I have re-wired replaced all BT sockets with new filtered cut the orange wires and fitted a BT-i plate I tried 4 differant routers in the past (2 netgears 3 speedtouch 716wl)
still have the same problem, I am waiting for his stats
Thats why I asked could it be a ren problem/issue?
at least the banded question and answers rule out that problem.
Plusnet alway ent
puddy
Re: Line banded question
14-12-2010 1:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Considering you mentioned that he has a lot of devices it could well be. REN shouldn't exceed 4.0 so he should check the value of each item he has installed as most phones are 1.0 but other devices (including some portable phones) can be more.
Jojo
Re: Line banded question
14-12-2010 1:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Exceeding the REN will not affect broadband as when the phones are on-hook they are effectively discontented from the A/B pair. The REN is a measure of the driving power of the ringing signal from the exchange. If you exceed the REN then the phones ringing is affected, either by a reduced or no audible ringing.
@puddy
Have you tried with hard wire connection to the modem/router and with a different PC?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page