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Line Speed

Scottie909
Newbie
Posts: 2
Registered: ‎03-02-2010

Line Speed

Hi Guys,
I have just done a test on my line using the BT speedcheck (literally just now) as I noticed my online gaming was lagging a bit and the internet seemed a bit slow. (I am on the Value package at the moment)
"Download speedachieved during the test was - 1692 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :7616 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6500 Kbps"
Now isn't 1692Kbps a bit slow or is it because my line speed is limited at all due to being on Value?
Should I upgrade as I play online?
Regards,
Scottie
4 REPLIES 4
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Line Speed

Welcome to the Forums.
I am not a gamer but I have seen it said that your speed should be OK for gaming.  Its just that things do get a bit slow in the evenings
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Line Speed

1. Can you check that https://portal.plus.net/my.html?action=data_transfer_speed says that your current line speed is 6500.
2. On all accounts the BT speed test is put in to the highest priority queue so being on Value is not the reason for that result.
3. have you checked the status of your exchange: http://usertools.plus.net/exchanges/
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Scottie909
Newbie
Posts: 2
Registered: ‎03-02-2010

Re: Line Speed

Hey guys,
Thanks for the comments.
My current line speed according to the link you gave above it 7150.
Exchange seems to be okay according to the link.
Another test result from just now:
Download speedachieved during the test was - 2332 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :7616 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6500 Kbps
And also a tracert too bbc.co.uk (note: i have interleaving on)
Tracing route to www.bbc.net.uk [212.58.251.195]
over a maximum of 30 hops:
 1    39 ms    99 ms   100 ms  dsldevice.lan [192.168.1.254]
 2    28 ms    58 ms    92 ms  lo0-plusnet.ptn-ag1.plus.net [195.166.128.123]
 3    31 ms    42 ms    36 ms  gi2-2-303.ptn-gw01.plus.net [84.92.3.9]
 4    32 ms    73 ms    30 ms  te2-2.thn-gw1.plus.net [212.159.1.54]
 5    57 ms    31 ms    41 ms  te2-3.thn-gw2.plus.net [212.159.1.58]
 6    46 ms    86 ms    45 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
 7    55 ms    59 ms    47 ms  212.58.238.133
 8    42 ms    77 ms    28 ms  212.58.239.58
 9    44 ms    29 ms    63 ms  www-vip.telhc.bbc.co.uk [212.58.251.195]
and ping info
Pinging www.bbc.net.uk [212.58.251.195] with 32 bytes of data:
Reply from 212.58.251.195: bytes=32 time=52ms TTL=120
Reply from 212.58.251.195: bytes=32 time=30ms TTL=120
Reply from 212.58.251.195: bytes=32 time=46ms TTL=120
Reply from 212.58.251.195: bytes=32 time=42ms TTL=120
Ping statistics for 212.58.251.195:
   Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
   Minimum = 30ms, Maximum = 52ms, Average = 42ms
EDIT: Just done these tests now....seems okay?...strange.




Regards,
Scottie
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Line Speed

Are you connected to your router wired or wireless?
If it's normally wireless I suggest you try a wired test when you next get a slowdown to rule out the possibility of it being something that is affecting your wireless connection.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)