Line Fault / Restrictions ?
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- Line Fault / Restrictions ?
Line Fault / Restrictions ?
10-09-2013 2:39 PM
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Re: Line Fault / Restrictions ?
10-09-2013 3:34 PM
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Welcome to our community forums.
I've checked over your connection and can see that the DLM has set your profile to 5.8Mb/s. Your line has been dropping heavily over the past couple of days;
<img src="http://community.plus.net/visualradius/generated/image1378823557927.png"/>
Are you able to complete the fault diagnostic questions you've started here and we can then get this to the appropriate team to get this resolved.
Re: Line Fault / Restrictions ?
10-09-2013 4:16 PM
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How do i find all the stats on the technicolor router ?
Are there restrictions on the fibre 76mb package ?
Re: Line Fault / Restrictions ?
10-09-2013 4:27 PM
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Re: Line Fault / Restrictions ?
10-09-2013 4:32 PM
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dick:quote
Re: Line Fault / Restrictions ?
10-09-2013 4:33 PM
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In terms of restrictions with speed and usage, the package you're on there aren't any, no.
Re: Line Fault / Restrictions ?
10-09-2013 4:35 PM
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jim:quote
Re: Line Fault / Restrictions ?
10-09-2013 5:21 PM
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Re: Line Fault / Restrictions ?
11-09-2013 12:13 PM
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Re: Line Fault / Restrictions ?
11-09-2013 1:28 PM
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Our faults team will pick this up and update you.
UPDATE - It looks like the reset has now gone through so you should be seeing full line speed.
Re: Line Fault / Restrictions ?
11-09-2013 5:31 PM
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Quote from: chrispurvey The engineer has stated that he has reset the DLM but this doesn't seem to have taken effect yet, this was only 30 minutes ago though.
Our faults team will pick this up and update you.
UPDATE - It looks like the reset has now gone through so you should be seeing full line speed.
Not yet i'll try plugging the bt modem in by itself and get back to you
Re: Line Fault / Restrictions ?
11-09-2013 6:07 PM
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