Lightning strike = no broadband
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Lightning strike = no broadband
25-08-2012 3:57 PM
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If the fault is external, how can I confirm it? Is there a website somewhere that would show the status?
Re: Lightning strike = no broadband
25-08-2012 4:05 PM
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The lightning could have damaged some kit in the cab? (Are any lines overhead?) If so, the openreach 'monitoring station' will likely be onto it pretty quickly.
Re: Lightning strike = no broadband
25-08-2012 4:12 PM
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Quote from: AxeMurderer Just had a lightning strike nearby. The modem is powered up, but the DSL light on it is not lit. So I think all my kit is working.
The strike could also have borked something inside the modem. If things don't improve soon I should report a fault. Is the land-line phone OK?
Re: Lightning strike = no broadband
25-08-2012 4:15 PM
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Re: Lightning strike = no broadband
25-08-2012 4:25 PM
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Re: Lightning strike = no broadband
25-08-2012 4:36 PM
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Temporarily up and running now via a 3G dongle.
The next chance I get (i.e. as soon as I have broadband again) I'm unlocking the modem so that I can get diagnostics out of it.
Re: Lightning strike = no broadband
27-08-2012 11:25 AM
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Your fault ticket will be updated in due course.
Let me know if you need any help with this.
Chris
Re: Lightning strike = no broadband
31-08-2012 10:01 PM
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Re: Lightning strike = no broadband
01-09-2012 12:19 AM
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Re: Lightning strike = no broadband
01-09-2012 4:05 PM
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I had unplugged the PCs prior to the storm, but not the router or modem. Or, as it happens, my bluray player which hasn't worked properly since the storm either...
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