Latency spikes and lags while playing
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- Re: Latency spikes and lags while playing
Latency spikes and lags while playing
25-03-2019 3:45 PM - edited 25-03-2019 3:57 PM
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Hello, it happens everyday whenever I play online games it just constantly lags and it's unplayable watching youtube videos or twitch streams is ok it buffers from time to time but it's not that frustrating.
speed check and latency http://www.dslreports.com/speedtest/47758204 10mb/s download and 6mb/s upload is a bit unreal because I never get those speeds.and lag is horrible. http://www.dslreports.com/speedtest/47759111
Re: Latency spikes and lags while playing
25-03-2019 3:57 PM
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Hi @dreamas1
Thanks for getting in touch.
I've tested your line and you're currently in sync at 40mb/s, so no issues there.
It's likely that the lag is a byproduct of the slow throughput you're experiencing - could you run a wired speed test and let us know the results?
If the above WAS from a wired speed test, get your router in the test socket of your premises as shown here and run it again, if it's still the same, raise a fault here and we'll ask our suppliers to take a look.
Best wishes
Dave
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- Re: Latency spikes and lags while playing