Latency and Bufferbloat
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Re: Latency and Bufferbloat
30-05-2016 10:02 PM
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I was going to say
In which your next step is to raise a speed fault here https://faults.plus.net
But before doing that - if you dial 17070 option 2 Quiet Line Test is it quiet (no crackles, etc.)
Re: Latency and Bufferbloat
30-05-2016 10:19 PM
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Unfortunately, I don't have a landline to test with. I'll try and get hold of one, but is there another way to do that test?
Re: Latency and Bufferbloat
30-05-2016 10:20 PM
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Nope
Just raise the fault and hopefully the testing will flag up the problem
Re: Latency and Bufferbloat
30-05-2016 10:29 PM
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Ok, thanks for your help!
Re: Latency and Bufferbloat
31-05-2016 9:53 AM
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I can see that when we've tested the line it's giving the following messages:
NF03 - The Copper Line test has failed. MFL :- (CA) BTW cannot progress this fault as the root cause is the PSTN failure. Please report to your Copper Line Service Provider.
CIDT FAULT . High Resistance Imbalance and Rectified Loop Detected
That has been reported to Openreach and we should have an update in the next couple of days.
Re: Latency and Bufferbloat
31-05-2016 11:57 AM
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MFL :- (CA)
BT terminology can be cryptic, but does that mean "Main Fault Location - Customer Apparatus"? If so, would it be worth running the test with everything disconnected at the house?
Re: Latency and Bufferbloat
31-05-2016 11:58 AM - edited 31-05-2016 11:58 AM
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@aesmith Yup CA is Customer Apparatus so we would recommend that if it hasn't been done already.
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