Laptop connected to router but no Internet access

[#1]

Thanks Jojo, sorry i couldn't answer, i'm at work at the moment and my laptop is at home, i'll try calling tonight

[#2]

Was nice speaking to you, glad it's sorted

[#3]

Thanks to everyone for your help and a huge huge thank you to Jojo for calling and talking me through this, very please to report thanks to her my laptop is now connected 
Excellent service from Plusnet

[#4]

Be interested in what the fix was for your problem.
Dan.

[#5]

Hi Dan,
In the wireless properties, 'Use the following DNS' was set to the default gateway IP
Jojo