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Kindle has stopped seeing wi-fi connection

elkieluca
Grafter
Posts: 225
Thanks: 7
Registered: ‎21-08-2010

Kindle has stopped seeing wi-fi connection

As stated above.  This morning I can't connect to my router with the kindle.  There has been no problem for the last few months since I had it.
It just says "no wi-fi networks are found."
I don't know if its a kindle fault or my broadband fault. I am connected on my pc with no problem. So I thought I'd ask here first.
4 REPLIES 4
FredCojones
Newbie
Posts: 3
Registered: ‎14-04-2012

Re: Kindle has stopped seeing wi-fi connection

I would suggest you download a program called inSSIDer which will show you the wireless networks in your vicinity, the strength of signal and lots more
You can get here (its free)  http://download.cnet.com/inSSIDer/3000-18508_4-10848357.html
ian007jen
Rising Star
Posts: 392
Thanks: 4
Fixes: 2
Registered: ‎06-09-2007

Re: Kindle has stopped seeing wi-fi connection

Hi
Log into your router (http://192.168.1.254 if it is supplied by plusnet, and make sure the wireless channel is from 1 to 10
Ian
elkieluca
Grafter
Posts: 225
Thanks: 7
Registered: ‎21-08-2010

Re: Kindle has stopped seeing wi-fi connection

Got on the page but I don't know what to look for. It says under wireless Unknown f0-a2-fc-aa-05  and under that it says Unknown f0-02-25-a2-1d-92
Thanks for your help.
elkieluca
Grafter
Posts: 225
Thanks: 7
Registered: ‎21-08-2010

Re: Kindle has stopped seeing wi-fi connection

Been on to Kindle help and they had me press the button on my router and reset my kindle to factory setting and it worked.  They think that my isp plusnet must have sent an update to the router that caused this to happen. I don't know.
Aft least I can connect now. Thanks.