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Keep getting kicked from battlefield 3

chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Keep getting kicked from battlefield 3

It may also be worth trying the following.... Open up Task Manager find the PunkstrA and B services then right click on them and open their processes. Then right click on the processes for both and change the Priority to High.
If you could also get a traceroute as discussed from both line, it may be easiest you use MTR. You can download here, you'd need to traceroute to 85.236.100.92
justdave
Grafter
Posts: 25
Registered: ‎18-05-2013

Re: Keep getting kicked from battlefield 3

Tracerts from a multiplay server I got kicked from.
Plusnet:
C:\Users\Dave>tracert 85.236.100.220
Tracing route to blade10-100-220.multiplay.co.uk [85.236.100.220]
over a maximum of 30 hops:
 1    <1 ms    <1 ms    <1 ms  192.168.0.1
 2    28 ms    15 ms    14 ms  lo0-central10.pcl-ag02.plus.net [195.166.128.183
]
 3    14 ms    14 ms    14 ms  link9-central10.pcl-gw01.plus.net [84.93.249.48]
 4    17 ms    14 ms    14 ms  196.core.access.plus.net [212.159.0.196]
 5    14 ms    14 ms    14 ms  ae1.ptw-cr01.plus.net [195.166.129.0]
 6    21 ms    14 ms    14 ms  ae2.ptw-cr02.plus.net [195.166.129.5]
 7    14 ms    15 ms    14 ms  195.66.236.224
 8    14 ms    14 ms    14 ms  blade10-100-220.multiplay.co.uk [85.236.100.220]

Trace complete.
BT:
C:\Users\Dave>tracert 85.236.100.220
Tracing route to blade10-100-220.multiplay.co.uk [85.236.100.220]
over a maximum of 30 hops:
 1    <1 ms    <1 ms    <1 ms  192.168.0.1
 2    12 ms    11 ms    11 ms  217.32.147.110
 3    11 ms    12 ms    11 ms  217.32.147.174
 4    16 ms    16 ms    15 ms  212.140.206.98
 5    15 ms    15 ms    15 ms  217.41.169.231
 6    16 ms    15 ms    17 ms  217.41.169.109
 7    15 ms    15 ms    15 ms  109.159.251.205
 8    28 ms    31 ms    25 ms  core1-te0-0-0-6.ilford.ukcore.bt.net [109.159.25
1.157]
 9    24 ms    23 ms    23 ms  core4-pos0-1-5-0.telehouse.ukcore.bt.net [195.99
.125.225]
10    25 ms    26 ms    26 ms  194.74.65.58
11    26 ms    26 ms    23 ms  te5-2.gs1.core.enta.net [188.39.127.71]
12    23 ms    23 ms    24 ms  te1-1.interxion.core.enta.net [188.39.127.72]
13    24 ms    21 ms    24 ms  gi4-3.enta-transit.as35028.net [84.45.252.122]
14    24 ms    24 ms    31 ms  blade10-100-220.multiplay.co.uk [85.236.100.220]

Trace complete.
justdave
Grafter
Posts: 25
Registered: ‎18-05-2013

Re: Keep getting kicked from battlefield 3

OK I'll do it now.
justdave
Grafter
Posts: 25
Registered: ‎18-05-2013

Re: Keep getting kicked from battlefield 3

Plusnet:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                  |
|                      Host              -  %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            192.168.0.1 -    0 |  51 |  51 |    0 |    0 |    2 |    0 |
|        lo0-central10.pcl-ag02.plus.net -    0 |  51 |  51 |  14 |  22 |  127 |  23 |
|                  No response from host -  100 |  10 |    0 |    0 |    0 |    0 |    0 |
|                196.core.access.plus.net -    0 |  51 |  51 |  13 |  15 |  47 |  13 |
|                  No response from host -  100 |  10 |    0 |    0 |    0 |    0 |    0 |
|                  ae1.ptw-cr02.plus.net -    0 |  51 |  51 |  14 |  15 |  37 |  17 |
|                          195.66.236.224 -    0 |  51 |  51 |  14 |  32 |  196 |  15 |
|                  lon052.multiplay.co.uk -    0 |  51 |  51 |  14 |  14 |  17 |  14 |
|________________________________________________|______|______|______|______|______|______|
  WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

BT:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                  |
|                      Host              -  %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            192.168.0.1 -    0 |  52 |  52 |    0 |    0 |    1 |    0 |
|                  No response from host -  100 |  10 |    0 |    0 |    0 |    0 |    0 |
|                          217.32.147.174 -    0 |  52 |  52 |  11 |  15 |  79 |  11 |
|                  No response from host -  100 |  10 |    0 |    0 |    0 |    0 |    0 |
|                  No response from host -  100 |  10 |    0 |    0 |    0 |    0 |    0 |
|                  No response from host -  100 |  10 |    0 |    0 |    0 |    0 |    0 |
|                        109.159.251.205 -    0 |  52 |  52 |  15 |  15 |  20 |  15 |
|                  No response from host -  100 |  10 |    0 |    0 |    0 |    0 |    0 |
|                  No response from host -  100 |  10 |    0 |    0 |    0 |    0 |    0 |
|                          195.99.125.86 -    0 |  52 |  52 |  23 |  25 |  38 |  26 |
|                  No response from host -  100 |  10 |    0 |    0 |    0 |    0 |    0 |
|          te1-1.interxion.core.enta.net -    0 |  52 |  52 |  20 |  23 |  36 |  23 |
|          gi4-3.enta-transit.as35028.net -    0 |  52 |  52 |  21 |  55 |  235 |  23 |
|                  lon052.multiplay.co.uk -    0 |  52 |  52 |  20 |  22 |  27 |  23 |
|________________________________________________|______|______|______|______|______|______|
  WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Keep getting kicked from battlefield 3

Thanks for the info, it doesn't actually show any issues though.
When you get the disconnections would you be able to run a wireshark so we can see exactly what is happening at the time?
justdave
Grafter
Posts: 25
Registered: ‎18-05-2013

Re: Keep getting kicked from battlefield 3

if you give me an email address to send the captures to I'll send them over.
Dave
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Keep getting kicked from battlefield 3

If you can ZIP the wireshark and attach it to a ticket here we'll take a look.
justdave
Grafter
Posts: 25
Registered: ‎18-05-2013

Re: Keep getting kicked from battlefield 3

I did that.
I'm going to pull everything apart here to see if I can identify anything my end again.
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Keep getting kicked from battlefield 3

I'll get this looked over, it will be tomorrow though as Dave who will take a look is not in the office today.
I'll update you when this has been done.
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Keep getting kicked from battlefield 3

We didn't spot anything obvious causing an issue.
There is other traffic going on while you're gaming, are you aware of that?
Do you always play on the same game server? If so, would you be able to try an alternative one?
If you're able to capture another wireshark and capture the time of the disconnection(that would include minute and to the nearest few seconds if possible) it would help us trying in trying to pinpoint this.
justdave
Grafter
Posts: 25
Registered: ‎18-05-2013

Re: Keep getting kicked from battlefield 3

Hi Chris
I'm aware of the other traffic. I think I have actually solved the issue I think. It needed some extra care with port forwarding port 80 across the 2 lines to different machines. I've not been kicked since I made the changes.
fingers crossed.
Dave