Keep Losing Connection - PPP LCP Send Termination Request?
Hi, I keep losing connection a couple of times a day. I did raise a support request and they said it was fixed, but it doesn't appear to be. Is this a typical loss of sync due to line conditions? What is generating a "PPP LCP Send Termination Request"?
17:02:22, 15 Aug. (20110.390000) PPPoE is down after 129 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)]
17:02:18, 15 Aug. (20107.170000) PPP LCP Send Termination Request [User request]
14:48:03, 15 Aug. (12052.330000) PPPoE is down after 198 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)]
14:48:00, 15 Aug. (12049.120000) PPP LCP Send Termination Request [User request]
21:10:35, 14 Aug. (459606.700000) PPPoE is down after 768 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)]
21:10:30, 14 Aug. (459601.630000) PPP LCP Send Termination Request [User request]
08:20:47, 14 Aug. (413420.820000) PPPoE is down after 711 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)]
08:20:44, 14 Aug. (413417.190000) PPP LCP Send Termination Request [User request]
20:28:05, 13 Aug. (370658.790000) PPPoE is down after 691 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)]
20:28:01, 13 Aug. (370654.940000) PPP LCP Send Termination Request [User request]
08:55:01, 13 Aug. (329076.670000) PPPoE is down after 667 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)]
08:54:58, 13 Aug. (329073.140000) PPP LCP Send Termination Request [User request]
21:45:49, 12 Aug. (288925.030000) PPPoE is down after 1700 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)]
21:45:46, 12 Aug. (288921.300000) PPP LCP Send Termination Request [User request]
17:24:09, 11 Aug. (186827.190000) PPPoE is down after 1234 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)]
17:24:06, 11 Aug. (186823.680000) PPP LCP Send Termination Request [User request]
20:47:50, 10 Aug. (112650.680000) PPPoE is down after 303 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)]
20:47:47, 10 Aug. (112647.360000) PPP LCP Send Termination Request [User request]
15:42:32, 10 Aug. (94332.420000) PPPoE is down after 1151 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)]
15:42:29, 10 Aug. (94329.030000) PPP LCP Send Termination Request [User request]
20:29:21, 09 Aug. (25146.630000) PPPoE is down after 416 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)]
Thanks in advance 
Welcome to the forums,
I'm sorry to see you're experiencing issues. I've taken a look at the account for you and I'm seeing multiple drops in a day. Can I ask what you've done so far try to diagnose the situation? I appreciate the fault may be external, but if you could confirm if you've tried the master socket, it would be appreciated.
