Just switched from AOL to plusnet for higher speed and not getting it
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Just switched from AOL to plusnet for higher speed and not getting it
21-03-2008 3:36 PM
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I have done various speed tests via plusnet and getting 700 to 800 kbps.
I have checked my exchange status and it is showing green and i am only half a mile from exchange the same as my next door neighbour.
Bt speed test results are; ip profile for line is 7150 kbps
dsl connection rate 448 kbps up stream and 8128 kbps down
actual ip throughout the test was 2917 kbps
I am seriosly thinking of trying another isp unless this can be sorted out asap. I was with aol for 5 years and got what i paid for.
Can you tweak it at your end?
cp:red Please do not post in all CAPS, see link:rules mod:end
Re: JUST SWITCHED FROM AOL TO PLUSNET FOR HIGHER SPEED AND NOT GETTING IT
21-03-2008 3:58 PM
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or it could be that your tcp ect settings need tweaking on your computer but as iam using a vista machine they automataicly tweak these settings.
but im sure a plus net staff will reply with a better answer than mine.
u cant beat plus net for customer services.
Re: Just switched from AOL to plusnet for higher speed and not getting it
21-03-2008 4:03 PM
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Welcome to the forums, please can I ask you to take a few minutes to read the link:rules, especially the one about not posting in all CAPS.
Jonathan
aka Chilly
Re: Just switched from AOL to plusnet for higher speed and not getting it
21-03-2008 4:22 PM
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http://www.dslreports.com/tweaks
and run the tweak test. I am using XP.
Once I ran the test I changed my MTU and RWIN settings to the recommended ones and this solved my problem.
To adjust the settings you need to download DRTCP from the site.
As already said by Scootie, this doesn't work with Vista.
Re: Just switched from AOL to plusnet for higher speed and not getting it
21-03-2008 6:31 PM
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It does seem to have over optimized my upstream.
Some people have reported problems with over optimzation.
Doug
http://www.dougrice.plus.com/Erlangs/adsl.htm
BT are now fitting an NET5A which filters the bell wire as recommended in BT SIN 346. May be worth a call to BT.
Re: Just switched from AOL to plusnet for higher speed and not getting it
21-03-2008 6:37 PM
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Quote Bt speed test results are; ip profile for line is 7150 kbps
dsl connection rate 448 kbps up stream and 8128 kbps down
actual ip throughout the test was 2917 kbps
Whose speed test was this, in the first mixed up moan if was that person, has he a problem or not and is it just settling down?
Re: Just switched from AOL to plusnet for higher speed and not getting it
21-03-2008 6:42 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Just switched from AOL to plusnet for higher speed and not getting it
21-03-2008 9:11 PM
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cp:blue Full quote of preceding post removed. link:rules mod:end
Re: Just switched from AOL to plusnet for higher speed and not getting it
21-03-2008 9:20 PM
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Quote from: pierre_pierre
Quote Bt speed test results are; ip profile for line is 7150 kbps
dsl connection rate 448 kbps up stream and 8128 kbps down
actual ip throughout the test was 2917 kbps
Whose speed test was this, in the first mixed up moan if was that person, has he a problem or not and is it just settling down?
BT speed tested
Re: Just switched from AOL to plusnet for higher speed and not getting it
21-03-2008 9:21 PM
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Sorry!
Quote from: chillypenguin Moderators Note.
Welcome to the forums, please can I ask you to take a few minutes to read the Forum Rules, especially the one about not posting in all CAPS.
Jonathan
aka Chilly
Re: Just switched from AOL to plusnet for higher speed and not getting it
21-03-2008 9:25 PM
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Quote BT speed tested
yes but was it your machine or your mates
Re: Just switched from AOL to plusnet for higher speed and not getting it
21-03-2008 9:26 PM
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Based on what you've written (it's a bit garbled to be honest) it looks like the problem is with your local PC network or router, not Plus Net.
Your connection would seem to be as good as your neighbours and you worked OK at 2Mb so it's quite likely the limitation is within your control.
Can you tell us:
1. What sort of modem/router you're using.
2. Are you connected to it by ethernet, USB or wireless?
3. What Operating System is your PC running?
4. What specification (roughly) is your PC?
Re: Just switched from AOL to plusnet for higher speed and not getting it
21-03-2008 9:34 PM
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Have you raised a ticket to bring this to Plusnet's attention through the official route?
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Just switched from AOL to plusnet for higher speed and not getting it
21-03-2008 9:38 PM
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Quote from: HPsauce Hi lochryan100,
Based on what you've written (it's a bit garbled to be honest) it looks like the problem is with your local PC network or router, not Plus Net.
Your connection would seem to be as good as your neighbours and you worked OK at 2Mb so it's quite likely the limitation is within your control.
Can you tell us:
1. What sort of modem/router you're using.
2. Are you connected to it by ethernet, USB or wireless?
3. What Operating System is your PC running?
4. What specification (roughly) is your PC?
Hi hp thanks for your reply.I am no expert to say the least on computers.So please bear with me.
I have a netgear wireless router-DG834G V3
2.Windows XP
3.4 year old pc with 2.6 processor, 80 g harddrive and 1028 ram memory
thanks
Re: Just switched from AOL to plusnet for higher speed and not getting it
21-03-2008 9:39 PM
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