Just a check

[#1]

Hi guys
I know I've been bugging you all for the past few weeks and Im really ssorry I just ddon't want anything to go wrong. My order tracker is still on checking your details and an engineer is supposed to have been booked for Tuesday. Will the order tracker not change until after the engineer appointment? I just want everything to go Ok and my order to be on track also when will I receive more email and text communication about my order?

[#2]

Hi reece251,
I will check in the morning for you to see if the engineer is all booked and if everything is set for Tuesday.

[#3]

Thanks Scott it should be but Ijust ccan't afford an engineer no show as I need the Internet set up ASAP even waiting a week after the engineer install is going to be a pain

[#4]

I've just checked that for you and the engineer is all set to come on Tuesday morning for you
Sorry it took so long to get back to you, but rest assured everything is OK.
It looks like we sent you a couple of e-mails and messages through the member centre to confirm the appointment date, have you not received these ?

[#5]

I haven't received communication since I placed my order. Just a bit worried because my order tracker is still on checking your details

[#6]

Have a look at closed tickets - they should be there as well - https://www.plus.net/wizard/?p=search

[#7]

Hi there,
Hoping the engineer turns up soon, if he hasn't already - please let us know how it goes this morning.

[#8]

Yeah it went well although he said that he's going to do something which will enable my broadband today as soon as the order is placed which didn't make sense to me iI'm just waiting for the order to be placed

[#9]

Glad to hear the visit went to plan. I've checked your broadband order and that's due to complete on the 16th.