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Issues tonight?

Anonymous
Not applicable

Re: Issues tonight?

Did someone speak too soon ?
"Broadband network outage (71130) - RESOLVED
24/04/2012 @ 09:48
This is an update to yesterday's and last week's posts about the major service outage which caused a significant number of customers to be temporarily disconnected from the Internet.
Following some balancing towards the end of last week and over the weekend the broadband network is looking in a much healthier place. We're happy that there is no longer any impact on speeds or latency and therefore are closing this service status.
Sorry for any inconvenience this may have caused."
Anotherone
Champion
Posts: 19,107
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Registered: ‎31-08-2007

Re: Issues tonight?

Quote from: PlusComUK
You are currently connected to the gateway known as pcl-ag03.
This is located in City Lifeline House.
BBC iPlayer is throttled 6pm to midnight for many users, depending on package.

So where does it say that.? Streaming isn't supposed to be throttled unless I've been asleep !
Same gateway as me (but 20CN) and no problem with speed test upto normal and ping normal,
but the BBC diagnostics are bad for me tonight, don't normally have that.
houlton23
Grafter
Posts: 268
Registered: ‎22-05-2011

Re: Issues tonight?

It's throttled to 5Mbps on Value Fibre and 10Mbps on Extra Fibre pretty much all day apart from the free overnight period.
Alex Smiley
dvorak
Moderator
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Re: Issues tonight?

Things are picking up slowly now.. throughput seems to have doubled and the iPlayer is saying I can stream hd..
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Anotherone
Champion
Posts: 19,107
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Registered: ‎31-08-2007

Re: Issues tonight?

@houlton23
Does any streaming run faster than that anyway? If so can you enlighten me?
Anonymous
Not applicable

Re: Issues tonight?

Quote from: Anotherone
Quote from: PlusComUK
You are currently connected to the gateway known as pcl-ag03.
This is located in City Lifeline House.
BBC iPlayer is throttled 6pm to midnight for many users, depending on package.

So where does it say that.? Streaming isn't supposed to be throttled unless I've been asleep !
Same gateway as me (but 20CN) and no problem with speed test upto normal and ping normal,
but the BBC diagnostics are bad for me tonight, don't normally have that.

On Unlimited, BBC iPlayer is !
6pm to midnight

From an earlier post... in an earlier thread...
(Whilst you were asleep !!)  Grin

Quote from: Joanne
Hi PlusComUK.
upon further investigation it will be because you are on unlimited where iPlayer desktop is limited to 2Mbps between 6pm-midnight.
Jojo Smiley
Anonymous
Not applicable

Re: Issues tonight?

Quote from: dvorak
Things are picking up slowly now.. throughput seems to have doubled and the iPlayer is saying I can stream hd..

SKY News .... Football match just finished .... streaming  caused slowdown ?
See latter half of post #13, updated
dvorak
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Re: Issues tonight?

wonder if  it's the chelsea game that's affected it, if so gonna be screwed for the olympics....
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JEB
Grafter
Posts: 262
Registered: ‎01-09-2007

Re: Issues tonight?

Quote from: dvorak
Things are picking up slowly now.. throughput seems to have doubled and the iPlayer is saying I can stream hd..

Same here.  Last couple of goes on the BT beta I had my line rate back of about 59Mbps.
Anonymous
Not applicable

Re: Issues tonight?

Quote from: dvorak
wonder if  it's the chelsea game that's affected it, if so gonna be screwed for the olympics....

I raised this very point a few days ago, thread has now been to be moved back to the Broadband Forum .

Olympics Events Schedule and impact on Broadband Speed ?

http://community.plus.net/forum/index.php/topic,104097.new.html#new
Anonymous
Not applicable

Re: Issues tonight?

This Wednesday morning, normal copper results for me



Must have been the footie last night
Apparently a BIG match.

Roll on the Olympics

( this graphic will NOT auto update )
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
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Registered: ‎14-04-2007

Re: Issues tonight?

I had the biggest downstream speed drop I've seen for a while last night at around 8:00.
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Kelly
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Registered: ‎04-04-2007

Re: Issues tonight?

Hey guys.  A little concerning so we are going to asked a few questions. I can't see any problems on our platform: balance was fine, latency was fine, no gold drops or anything which could suggest we're broken or congested.
Kelly Dorset
Ex-Broadband Service Manager
Anonymous
Not applicable

Re: Issues tonight?

Most likely down to BT, not PlusNet methinks.
dvorak
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Registered: ‎11-01-2008

Re: Issues tonight?

Certainly everything is back to normal this morning with no restarts of anything.
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