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Is this a dns issue?

stonechat2017
Dabbler
Posts: 12
Registered: ‎27-11-2017

Is this a dns issue?

My new iPad will not reach my website ( this is a domain ) or my emails

my desktop is ok, and my Android phone is ok. I dug out my old iPad, and this is not working either.

 

i am at a loss

 

i wondered about trying  a different dns server in the ipad

any ideas welcome

4 REPLIES 4
Plusnet Help Team
Plusnet Help Team
Posts: 14,190
Thanks: 4,405
Fixes: 716
Registered: ‎21-04-2017

Re: Is this a dns issue?

Hi there.

I'm sorry to see you're unable to browse to a particular website on your iPad. It's odd that it works on your desktop and Android phone, but not using two iPads. Are all your devices connected to the same WiFi network/broadband connection?

Also what's the website address you're trying to go to?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
stonechat2017
Dabbler
Posts: 12
Registered: ‎27-11-2017

Re: Is this a dns issue?

Yes the same WiFi , the desktop is in a wired connection. And when I make the Android phones wireless hotspot, and connect the iPad, then it works. Also I set the DNS on the iPad to 8.8.8.8 the Google DNS, it did not work
stonechat2017
Dabbler
Posts: 12
Registered: ‎27-11-2017

Re: Is this a dns issue?

My website is
Http://www.cotswan.com

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Plusnet Help Team
Plusnet Help Team
Posts: 949
Thanks: 164
Fixes: 30
Registered: ‎22-01-2018

Re: Is this a dns issue?

Hello @stonechat2017,

 

After further investigation we can see that your IP address hasn't changed and would like to try the resolution here. Please let us know if that solves it for you.

If this post resolved your issue please click the 'This fixed my problem' button
 SammyM
 Plusnet Help Team