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Is this OK

Highlighted
Grafter
Posts: 160
Thanks: 6
Registered: ‎29-12-2007

Is this OK

Just done a test on BT profile 7,000 - throughput 5890 (normaly get about 6,700 and BT engineer gets 7,100 on my line)
check straight afterwards gave 4,603 on plusnet
copied following and wondered if I should put it through as a possible fault or just live with it. - all around me are using Btinternet and theirs seems fine. I am on the £15 package so don't think I should be having any restriction put on my line.
Cable length to exchange (Stromness) about 100 metres
Uptime: 1 day, 15:39:26
Modulation: G.992.1 Annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 8,096
Data Transferred (Sent/Received) [MB/MB]: 61.21 / 278.77
Output Power (Up/Down) [dBm]: 12.0 / 7.5
Line Attenuation (Up/Down) [dB]: 0.5 / 2.0
SN Margin (Up/Down) [dB]: 23.0 / 13.5
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 4 / 0
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0
mybroadbandspeed
Date  Download Speed  Upload Speed 
Today 07:48 4354 kbps (544kB/s) 307 kbps (38.4kB/s) Share
Yesterday 22:54 4076 kbps (510kB/s) 357 kbps (44.6kB/s)
Yesterday 18:18 5275 kbps (659kB/s) 339 kbps (42.4kB/s)
Yesterday 14:34 4967 kbps (621kB/s) 322 kbps (40.3kB/s)
Yesterday 13:09 2724 kbps (341kB/s) 246 kbps (30.8kB/s)
Yesterday 12:00 4827 kbps (603kB/s) 375 kbps (46.9kB/s)
Yesterday 11:49 4322 kbps (540kB/s) 367 kbps (45.9kB/s)
Yesterday 11:27 4359 kbps (545kB/s) 367 kbps (45.9kB/s)
Yesterday 00:49 3944 kbps (493kB/s) 366 kbps (45.8kB/s)
Yesterday 00:37 3924 kbps (491kB/s) 367 kbps (45.9kB/s)
Sunday 16:16 3790 kbps (474kB/s) 374 kbps (46.8kB/s) Share
Sunday 16:14 4320 kbps (540kB/s) 353 kbps (44.1kB/s) Share
Sunday 16:04 4188 kbps (524kB/s) 372 kbps (46.5kB/s) Share
Sunday 13:42 4279 kbps (535kB/s) 352 kbps (44kB/s) Share
Sunday 12:16 4308 kbps (539kB/s) 299 kbps (37.4kB/s) Share
Sunday 00:46 4073 kbps (509kB/s) 334 kbps (41.8kB/s) Share
Sunday 00:09 5362 kbps (670kB/s) 369 kbps (46.1kB/s) Share
Sunday 00:06 4205 kbps (526kB/s) 360 kbps (45kB/s) Share
Saturday 00:03 6521 kbps (815kB/s) 292 kbps (36.5kB/s)
Friday 19:08 6507 kbps (813kB/s) 295 kbps (36.9kB/s) Share
Friday 16:21 6680 kbps (835kB/s) 289 kbps (36.1kB/s) Share
Thursday 23:33 6553 kbps (819kB/s) 338 kbps (42.3kB/s)
Thursday 21:25 6750 kbps (844kB/s) 269 kbps (33.6kB/s)
Thursday 12:42 6819 kbps (852kB/s) 286 kbps (35.8kB/s)
Sep 10, 13:10 5513 kbps (689kB/s) 348 kbps (43.5kB/s)
Sep 10, 10:54 6841 kbps (855kB/s) 290 kbps (36.3kB/s)
6 REPLIES 6
Highlighted
Community Veteran
Posts: 3,789
Thanks: 1
Registered: ‎08-06-2007

Re: Is this OK

Higher results on the BT Speedtester compared to the PN one is usually indicative of incorrect RWIN settings
If you tweak your RWIN as described here then you should see an improvement in speed.
B.
Highlighted
Grafter
Posts: 160
Thanks: 6
Registered: ‎29-12-2007

Re: Is this OK

RWIN is in range
Looking good
Observations:
Good data stream (no/few rexmits)
with no improvement in speed (4306)
Also tried alternative PC running vista, this one uses xp pro but no different. Should I try another modem/router. This one is a speedtouch 780wl and I have the smaller speedtouch model as a spare.
Thanks - Mike
Highlighted
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: Is this OK

Hiya Mike,
It certainly wouldn't hurt to try a diffwerent modem, but I doubt it would make any change.
Highlighted
Grafter
Posts: 160
Thanks: 6
Registered: ‎29-12-2007

Re: Is this OK

What is the next step as I am sure it isn't the modem either. Seems to be poor for a few weeks and then good for a while. I was only alerted to the fact that it was slowing when others on plusnet asked me to check as they are also having poor speeds of late.
Mike
Highlighted
Grafter
Posts: 160
Thanks: 6
Registered: ‎29-12-2007

Re: Is this OK

I decided to report to plusnet the degredation of speed but it appears that on a 8000 connection anything above 4000kbps is classed as none reportable even though I previously got in the 6600 region on average.
Just worried in case it gets any worse. If it has deteriated for no apparent reason then is it going to be reliable.
As we have another bt line I wondered if I should have adsl activated on that by an alternative isp - belt and braces like - As I am paying £15 per month and averaging about 6.3gb I could drop the present package I am to 8gb per month to help pay for the other line. Not dropping plusnet but just making sure that I always have broadband available.
Highlighted
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: Is this OK

Hiya,
Did you know that we don't actually do an 8GB product?  Our Option 2 service gives 15GB per month (it changed in April).
Chances are that your slowdowns are to be exchange related, in which case you would probably see similar slowdowns on another supplier, unless they had an LLU service.