Is the gateway checker working?
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Is the gateway checker working?
09-07-2008 1:37 PM
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Paul
Re: Is the gateway checker working?
09-07-2008 1:45 PM
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It should tell you this gateway may be referred to by another name.
There is a nice giveaway to confirm this is the cawe. If you receive a message saying along the lines of "This may be because you are not a plusnet customer", then you are not connected via the PlusNet network. If this is missing, the text next to the "unknown" gateway is most likely accurate.
Re: Is the gateway checker working?
09-07-2008 1:55 PM
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"Which gateway
You are currently connected to the "unknown" gateway. "
and thats it.
so which gateway is this referring to?
and I am a PN customer
Paul
Re: Is the gateway checker working?
09-07-2008 2:19 PM
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This is because of the trial you are currently participating in.
Re: Is the gateway checker working?
09-07-2008 2:23 PM
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Quote from: P Ah, I see why.
This is because of the trial you are currently participating in.
Well don't keep me in suspense then - what trial is that!
Re: Is the gateway checker working?
09-07-2008 2:25 PM
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Quote Which gateway
You are currently connected to the "unknown" gateway.
As far as I am aware I am not on any "trial" and my connection is to PlusNet.
Can you tell me what I am trialling and whether it's going to cause problems?
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Is the gateway checker working?
09-07-2008 2:30 PM
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Try it now.
Looks like some extended routing within our network for your connection, which I find a little odd. Doing some manual testing now suggests it should display something about pcl-ag01.
Re: Is the gateway checker working?
09-07-2008 2:33 PM
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Paul
Re: Is the gateway checker working?
09-07-2008 2:41 PM
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Quote from: P Try it now.
Looks like some extended routing within our network for your connection, which I find a little odd. Doing some manual testing now suggests it should display something about pcl-ag01.
It now shows
Quote You are currently connected to the "City Lifeline, Juniper 8" gateway. This gateway is sometimes known as pcl-ag01.
Can you confirm that there is no trial?
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Is the gateway checker working?
09-07-2008 2:41 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Is the gateway checker working?
09-07-2008 3:03 PM
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Paul
Re: Is the gateway checker working?
09-07-2008 3:24 PM
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It's nothing to worry about.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Is the gateway checker working?
09-07-2008 3:35 PM
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Re: Is the gateway checker working?
09-07-2008 3:42 PM
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In fact when I followed the link it appears that Aladdin is posing as "Safe Surfing Security Trial"
Is this related in any way to Phorm, Webwise or anything of that ilk?
In any case, I specifically didn't ask for it and certainly want to removed from any such trial as soon as possible.
There's enough spyware around without PlusNet adding to the burden.
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Is the gateway checker working?
09-07-2008 3:54 PM
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