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Invalid user name or password

coastergrotto
Grafter
Posts: 1,016
Thanks: 5
Registered: ‎01-08-2007

Invalid user name or password

Just tried to log on to the portal and I get this message
Invalid user name or password
It was OK about ten minutes prior to this.
Anyone else suffering the same fate?
3 REPLIES 3
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Invalid user name or password

Strange, I've just tested from here and can't replicate the problem. Have you been able to try a different browser or clear your cookies/cache and try again?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
coastergrotto
Grafter
Posts: 1,016
Thanks: 5
Registered: ‎01-08-2007

Re: Invalid user name or password

Very strange I was able to log in on my other laptop, but still not able to on this machine.    First time it's ever happened.
coastergrotto
Grafter
Posts: 1,016
Thanks: 5
Registered: ‎01-08-2007

Re: Invalid user name or password

Mysteriously I can now log in on this computer.    No idea what happened though.