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Internet suddenly gone off
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Internet suddenly gone off
27-02-2014 7:46 PM
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Hi all
Our internet has been fine for the past month or so, no hiccups or disconnects. Then suddenly at about 10 to 5 this evening it went off. Have tried resetting router, different routers/filters etc etc. When we try plusnet assist tool it just keeps trying to connect with no success. Haven't changed any settings recently so no idea!
Any insights? Is it something plusnet's end?
Thanks
Our internet has been fine for the past month or so, no hiccups or disconnects. Then suddenly at about 10 to 5 this evening it went off. Have tried resetting router, different routers/filters etc etc. When we try plusnet assist tool it just keeps trying to connect with no success. Haven't changed any settings recently so no idea!
Any insights? Is it something plusnet's end?
Thanks
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Re: Internet suddenly gone off
27-02-2014 7:56 PM
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Hi there
Looks like there is a outage at your local exchange that started at the exact time your connection dropped.
They've put a estimated resolution of time of 9pm.
I'd recommend keeping a eye on your connection and if your still having issues after 9 feel free to give us a call
Looks like there is a outage at your local exchange that started at the exact time your connection dropped.
They've put a estimated resolution of time of 9pm.
I'd recommend keeping a eye on your connection and if your still having issues after 9 feel free to give us a call
Message 2 of 4
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Re: Internet suddenly gone off
27-02-2014 8:04 PM
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Looks like it might have just come back on, will keep an eye on it.
Thanks for the speedy reply though! Much appreciated
Thanks for the speedy reply though! Much appreciated
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Re: Internet suddenly gone off
27-02-2014 8:07 PM
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