Internet not working and very slow. Can someone help me please ?
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Internet not working and very slow. Can someone help me please ?
17-07-2009 4:37 PM
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I have a network , my laptop (xp home) is connected to this, i have same problem here. Except the wireless connection cuts off after 5 mins, a log off and log on sorts it out for 5 mins, but again, any website is VERY slow.
This started in May however I was getting page cannot be displayed, and i did a diagnose on ie, (i also use FF and get the same problem on both) and it said something about Http not working properly.
Quote Last diagnostic run time: 07/17/09 15:06:05 Network Adapter Diagnostic
Network location detection
info Using home Internet connection
Network adapter identification
info Network connection: Name=Local Area Connection, Device=VIA PCI 10/100Mb Fast Ethernet Adapter, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=Local Area Connection 2, Device=Bluetooth PAN Network Adapter, MediaType=LAN, SubMediaType=LAN
warn This machine has more than one Ethernet or more than one Wireless adapter
info Redirecting user to support call
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
info HTTPS: Successfully connected to www.microsoft.com.
info FTP (Passive): Successfully connected to ftp.microsoft.com.
warn HTTP: Error 12002 connecting to www.microsoft.com: The operation timed out
warn HTTP: Error 12002 connecting to www.hotmail.com: The operation timed out
error Could not make an HTTP connection.
Msn works absolutely fine, and so does my brothers ps3 and nintendo ds and wii, (they wont use http though)
I have scanned for adaware and virus' but they both came back clear.
Is there anything i can do to fix it ? This has been 2 months now, and it is just getting worse and more annoying. .
Re: Internet not working and very slow. Can someone help me please ?
17-07-2009 4:47 PM
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However, how fast is your wireless?
Try putting it a bit nearer your router - you are using your router and not someone else's by mistake?
Try using ping to check connectivity.
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Internet not working and very slow. Can someone help me please ?
17-07-2009 4:52 PM
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Can you also do tracert to bbc.co.uk and report back
Re: Internet not working and very slow. Can someone help me please ?
17-07-2009 4:53 PM
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It's not our profiled speed - that's set to 7150kbps.
Re: Internet not working and very slow. Can someone help me please ?
17-07-2009 4:55 PM
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Re: Internet not working and very slow. Can someone help me please ?
17-07-2009 5:04 PM
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Re: Internet not working and very slow. Can someone help me please ?
17-07-2009 5:13 PM
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It should pick up any ping problems over as long as you run it
Re: Internet not working and very slow. Can someone help me please ?
17-07-2009 5:22 PM
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Re: Internet not working and very slow. Can someone help me please ?
17-07-2009 5:33 PM
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Quote info Network connection: Name=Local Area Connection 2, Device=Bluetooth PAN Network Adapter, MediaType=LAN, SubMediaType=LAN
What's this , why have you got a Bluetooth PAN device ? What do you use Bluetooth for ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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