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Internet flashing orange

Vickieriley
Newbie
Posts: 2
Registered: ‎14-10-2020

Internet flashing orange

I unplugged my router to move some furniture around and now set back up initially I have a blue light but after 30 secs it's now flashing orange, then with have a steady orange light with the flashing b then back to flashing orange. Why is this please?
3 REPLIES 3
Thrall
Seasoned Pro
Posts: 568
Thanks: 112
Fixes: 23
Registered: ‎28-09-2020

Re: Internet flashing orange

The Hub One router will change colour from blue to orange and then back to blue while starting up. It takes around 3 to 4 minutes normally. 

Are you still having issues?

Vickieriley
Newbie
Posts: 2
Registered: ‎14-10-2020

Re: Internet flashing orange

It started to work but took a lot longer than 3 to 4 mins. But it has been intermittent still dropping out. I have gone through all the checks and everything is connected I have restarted the router ect and it's still dropping out
Thrall
Seasoned Pro
Posts: 568
Thanks: 112
Fixes: 23
Registered: ‎28-09-2020

Re: Internet flashing orange

Try reporting a fault at http://faults.plus.net

This will create a fault ticket and get you into the queue for Plusnet to investigate further.