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Internet down - Red light on router
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- Internet down - Red light on router
08-09-2017 12:45 PM
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I came down stairs yesterday morning noticing that my WiFi is down and that the red light is displaying on the Internet bit of the router.
It's been working fine these past few months since joining Plusnet, it's just now strange that it'd go down randomly.
I'm still having problems over 30 hours in. I've tried resetting the router countless times and tried other things.
What else could it be when it randomly goes off?
It's been working fine these past few months since joining Plusnet, it's just now strange that it'd go down randomly.
I'm still having problems over 30 hours in. I've tried resetting the router countless times and tried other things.
What else could it be when it randomly goes off?
Fixed! Go to the fix.
Message 1 of 7
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Re: Internet down - Red light on router
08-09-2017 1:35 PM
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Is your phone line working?
Have you reported a fauly?
Message 2 of 7
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Re: Internet down - Red light on router
08-09-2017 2:30 PM
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The phone line is working yes and no I haven't been able to report it yet.
Message 3 of 7
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Re: Internet down - Red light on router
09-09-2017 3:07 PM
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Have you recently changed your password for the members center?
Message 4 of 7
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11-09-2017 4:22 PM
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Message 5 of 7
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Re: Internet down - Red light on router
11-09-2017 8:46 PM
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Yes thank you.
I had to wait a while to get through on the phone, but they managed to sort it and was very helpful. Much appreciated.
I had to wait a while to get through on the phone, but they managed to sort it and was very helpful. Much appreciated.
Message 6 of 7
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Re: Internet down - Red light on router
12-09-2017 2:56 PM
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Message 7 of 7
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- Internet down - Red light on router