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Internet down AGAIN
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- Re: Internet down AGAIN
Internet down AGAIN
22-10-2013 8:05 PM
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Please, please sort my connection out, it tends to completely disconnect at the same time every day and is now not coming on at all, I have done all as required through fault finder but it's just showing a red light on my router then coming back on for 2 mins and staying off again
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Re: Internet down AGAIN
23-10-2013 10:41 AM
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Hi there,
Sorry to hear that, I can see we've tested your line and it is indicating a phone fault. We need to get an engineer out to resolve this. We've updated your ticket if you could let us know your availability and we'll get this booked in.
Sorry to hear that, I can see we've tested your line and it is indicating a phone fault. We need to get an engineer out to resolve this. We've updated your ticket if you could let us know your availability and we'll get this booked in.
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