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Internet disconnect

Mardler
Rising Star
Posts: 530
Thanks: 19
Registered: ‎01-07-2012

Internet disconnect

DSL then internet disconnected at 01:27. Reconnected c.01:34.

Any stats at PN to show what happened?

Oddly the reconnect sync is identical to the pre disconnect.

TIA

 

7 REPLIES 7
Mardler
Rising Star
Posts: 530
Thanks: 19
Registered: ‎01-07-2012

Re: Internet disconnect

Exactly the same thing today.

01:19:59: serial link appears to be disconnected (then PPP connection down)

01:20:37 connection UP (third attempt)

PN: please investigate and reply.

 

 

 

jab1
Seasoned Hero
Posts: 6,833
Thanks: 2,318
Fixes: 72
Registered: ‎24-02-2012

Re: Internet disconnect

I'm not PN staff - but is it not possible BTOR are working at the exchange/on the line? They do tend to do these network disruptive operations early in a morning to minimise disruption.

Check on https://status.zen.co.uk/broadband/

John
Mardler
Rising Star
Posts: 530
Thanks: 19
Registered: ‎01-07-2012

Re: Internet disconnect

jab1: that is my suspicion plus PN doing work.

Both times DSL went first with the router internet lamp still on which is unusual.

As the ISP, PN should be able to give an informed opinion.

jab1
Seasoned Hero
Posts: 6,833
Thanks: 2,318
Fixes: 72
Registered: ‎24-02-2012

Re: Internet disconnect

I don't see why you assume Plusnet would be doing anything, but if BTOR were carrying out maintenance, this does not automatically terminate your PPP session.

Don't know whether you have noticed, but there is a distinct lack of PN staff involvement with the forum these days.

John
Mardler
Rising Star
Posts: 530
Thanks: 19
Registered: ‎01-07-2012

Re: Internet disconnect

jab1: I haven't assumed anything, your second point is pointless.

I have no idea about the manning of the forum. It used to be excellent. To be fair to PN the reason for not knowing the manning situation is that the connection has been remarkably stable for some time.

 

jab1
Seasoned Hero
Posts: 6,833
Thanks: 2,318
Fixes: 72
Registered: ‎24-02-2012

Re: Internet disconnect

Why is my second point pointless - it is correct?

I mentioned the forum manning merely to inform you of the current situation, and the reason why I replied, that's all.

John
Mardler
Rising Star
Posts: 530
Thanks: 19
Registered: ‎01-07-2012

Re: Internet disconnect

It was pointless because it was self evident. I didn't say it was wrong for that reason.