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Internet connection dropping out regularly

teddysmum
Rising Star
Posts: 80
Thanks: 7
Fixes: 2
Registered: ‎31-10-2016

Re: Gandalf

‎31-10-2018 7:39 PM

It's sorted,now,thank you. The second engineer was more thorough and found problems in the cabinet and exchange.

Now I have to chance Billing, as the person I spoke to did not call on Monday, as promised,so my report of a second overcharge has not been dealt with.

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Gandalf
Community Gaffer
Community Gaffer
Posts: 26,576
Thanks: 10,298
Fixes: 1,600
Registered: ‎21-04-2017

Re: Gandalf

‎01-11-2018 2:24 PM

Cheers for coming back to us here and I'm glad this is resolved now.

Since your post I updated your support ticket late last night with more detail.

Once you reply to the ticket i'll get back to you as soon as I can, though it may be on Monday as I finish for the week soon.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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