Internet Speeds Inconsistent
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Internet Speeds Inconsistent
30-08-2017 5:21 PM
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Hi
Been having issues with my internet speeds over the last couple of days. Promised speed is only 5mb in my current location so any drop in speed has a detrimental affect. Have reset my router a couple of times.
Tests below performed using Ethernet cable. Telephone number on my profile and predicted speeds have not been updated since i moved house a couple of months ago.
Uptime: 0 days, 0:28:39
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 640 / 5.780
Data Transferred (Sent/Received) [MB/GB]: 139,14 / 1,99
Output Power (Up/Down) [dBm]: 11,8 / 20,1
Line Attenuation (Up/Down) [dB]: 29,1 / 52,5
SN Margin (Up/Down) [dB]: 4,2 / 6,2
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / TSTC
Loss of Framing (Local/Remote): 16 / 0
Loss of Signal (Local/Remote): 2 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 109 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 27 / 20
HEC Errors (Up/Down): 11 / 45
FAQ
Results Image not loaded
1. Best Effort Test: -provides background information.
Download Speed
2.43 Mbps
0 Mbps 7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 2.43 Mbps
For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
IP Profile for your line is - 5.1 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.15 Mbps
0 Mbps 0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.15Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
elephone number:
Phone exchange:
Estimated line speed:
18Mb (This may vary between 11Mb and 21.5Mb) - Checked on 2017-05-17 18:33:50
Current line speed:
5.1 Mb
Can anyone offer any assistance on this please
Cressa
Re: Internet Speeds Inconsistent
31-08-2017 9:51 AM
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Hi there,
I've been checking your account and running some line tests and no obvious problems are being flagged up.
I'd try following the test here if that's still a problem and do keep us posted: https://goo.gl/tu2WWu
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