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Internet Problem
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Internet Problem
05-05-2008 8:11 AM
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Hi,
I seem to have developed a problem that I cannot resolve. My internet connection is working fine except that I can no longer connect to a site that I use every day, I get the dreaded 'the page cannot be displayed' message. I cannot 'ping' the site either, yet have no problems with other sites. My friends have no trouble accessing the site, nor did I up to yesterday. I have no 'blocks' on the firewall that I know of. Any ideas please ?
Mike
I seem to have developed a problem that I cannot resolve. My internet connection is working fine except that I can no longer connect to a site that I use every day, I get the dreaded 'the page cannot be displayed' message. I cannot 'ping' the site either, yet have no problems with other sites. My friends have no trouble accessing the site, nor did I up to yesterday. I have no 'blocks' on the firewall that I know of. Any ideas please ?
Mike
Message 1 of 7
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6 REPLIES 6
Re: Internet Problem
05-05-2008 8:14 AM
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Very difficult to diagnose without further information. The site url would be a good start.
Message 2 of 7
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Re: Internet Problem
05-05-2008 8:29 AM
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Try rebooting PC and router.
Post the URL so others can try - if we can access it it's most likely a local problem to you.
Post the URL so others can try - if we can access it it's most likely a local problem to you.
Message 3 of 7
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Re: Internet Problem
05-05-2008 8:31 AM
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The site is:- www.summitsbase.org.uk (92.48.74.22). PC & Router re-booted several times already, but makes no difference.
Message 4 of 7
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Re: Internet Problem
05-05-2008 8:35 AM
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Don't have any issues here, can browse and ping it.
Here is my tracert:
Tracing route to summitsbase.org.uk [92.48.74.22]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.0.1
2 37 ms 36 ms 35 ms lo0-plusnet.ptn-ag1.plus.net [195.166.128.123]
3 36 ms 36 ms 35 ms ge0-0-0-303.ptn-gw01.plus.net [84.92.3.9]
4 36 ms 35 ms 35 ms te2-2.thn-gw1.plus.net [212.159.1.54]
5 37 ms 36 ms 37 ms lonap1.enta.net [193.203.5.134]
6 35 ms 37 ms 37 ms te5-3.telehouse-east2.core.enta.net [87.127.236.37]
7 36 ms 36 ms 36 ms ge-5-2.the.uk.euroconnex.net [87.127.231.90]
8 47 ms 36 ms 38 ms pri.bsq2-the.as29550.net [217.112.81.86]
9 37 ms 37 ms 36 ms surrey.webhosting.uk.com [92.48.74.22]
Trace complete.
what does yours look like?
Here is my tracert:
Tracing route to summitsbase.org.uk [92.48.74.22]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.0.1
2 37 ms 36 ms 35 ms lo0-plusnet.ptn-ag1.plus.net [195.166.128.123]
3 36 ms 36 ms 35 ms ge0-0-0-303.ptn-gw01.plus.net [84.92.3.9]
4 36 ms 35 ms 35 ms te2-2.thn-gw1.plus.net [212.159.1.54]
5 37 ms 36 ms 37 ms lonap1.enta.net [193.203.5.134]
6 35 ms 37 ms 37 ms te5-3.telehouse-east2.core.enta.net [87.127.236.37]
7 36 ms 36 ms 36 ms ge-5-2.the.uk.euroconnex.net [87.127.231.90]
8 47 ms 36 ms 38 ms pri.bsq2-the.as29550.net [217.112.81.86]
9 37 ms 37 ms 36 ms surrey.webhosting.uk.com [92.48.74.22]
Trace complete.
what does yours look like?
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 5 of 7
(462 Views)
Re: Internet Problem
05-05-2008 8:39 AM
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Loading fine here.
Can you post a tracert - http://usertools.plus.net/tutorials/id/34 or use WinMTR
What DNS servers are you using - run ipconfig/all in a cmd/dos window
Can you post a tracert - http://usertools.plus.net/tutorials/id/34 or use WinMTR
What DNS servers are you using - run ipconfig/all in a cmd/dos window
C:\Documents and Settings\Peter>nslookup www.summitsbase.org.uk 212.159.6.9
Server: ptn-cdns01.plus.net
Address: 212.159.6.9
Non-authoritative answer:
Name: summitsbase.org.uk
Address: 92.48.74.22
Aliases: www.summitsbase.org.uk
C:\Documents and Settings\Peter>nslookup www.summitsbase.org.uk 212.159.6.10
Server: ptn-cdns02.plus.net
Address: 212.159.6.10
Non-authoritative answer:
Name: summitsbase.org.uk
Address: 92.48.74.22
Aliases: www.summitsbase.org.uk
C:\Documents and Settings\Peter>nslookup www.summitsbase.org.uk 212.159.13.49
Server: pth-cdns01.plus.net
Address: 212.159.13.49
Non-authoritative answer:
Name: summitsbase.org.uk
Address: 92.48.74.22
Aliases: www.summitsbase.org.uk
C:\Documents and Settings\Peter>nslookup www.summitsbase.org.uk 212.159.13.50
Server: pth-cdns02.plus.net
Address: 212.159.13.50
Non-authoritative answer:
Name: summitsbase.org.uk
Address: 92.48.74.22
Aliases: www.summitsbase.org.uk
C:\Documents and Settings\Peter>nslookup www.summitsbase.org.uk
Server: resolver1.opendns.com
Address: 208.67.222.222
Non-authoritative answer:
Name: summitsbase.org.uk
Address: 92.48.74.22
Aliases: www.summitsbase.org.uk
C:\Documents and Settings\Peter>tracert www.summitsbase.org.uk
Tracing route to summitsbase.org.uk [92.48.74.22]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms my.router [192.168.0.1]
2 39 ms 66 ms 33 ms lo0.plusnet.thn-ag2.plus.net [195.166.128.93]
3 33 ms 34 ms 33 ms vl604.thn-gw2.plus.net [84.92.4.170]
4 214 ms 246 ms 72 ms te2-3.thn-gw1.plus.net [212.159.1.57]
5 33 ms 41 ms 32 ms lonap1.enta.net [193.203.5.134]
6 33 ms 43 ms 33 ms te5-3.telehouse-east2.core.enta.net [87.127.236.
37]
7 33 ms 32 ms 50 ms ge-5-2.the.uk.euroconnex.net [87.127.231.90]
8 68 ms 43 ms 34 ms pri.bsq2-the.as29550.net [217.112.81.86]
9 64 ms 33 ms 44 ms surrey.webhosting.uk.com [92.48.74.22]
Trace complete.
Message 6 of 7
(462 Views)
Re: Internet Problem
05-05-2008 8:48 AM
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Tracert results
1 2 ms 3 ms 2 ms 192.168.0.1
2 32 ms 23 ms 22 ms lo0-plusnet.ptn-ag2.plus.net [195.166.128.53]
3 21 ms 21 ms 21 ms ge0-0-0-204.ptn-gw02.plus.net [84.92.3.93]
4 22 ms 22 ms 25 ms te2-2.pte-gw2.plus.net [212.159.1.106]
5 21 ms 21 ms 21 ms te2-4.pte-gw1.plus.net [212.159.1.101]
6 70 ms 21 ms 21 ms lonap2.enta.net [193.203.5.135]
7 204 ms 204 ms 43 ms ge-5-2.the.uk.euroconnex.net [87.127.231.90]
8 23 ms 23 ms 23 ms pri.bsq2-the.as29550.net [217.112.81.86]
9 * * * Request timed out.
0 * * * Request timed out.
1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * *
1 2 ms 3 ms 2 ms 192.168.0.1
2 32 ms 23 ms 22 ms lo0-plusnet.ptn-ag2.plus.net [195.166.128.53]
3 21 ms 21 ms 21 ms ge0-0-0-204.ptn-gw02.plus.net [84.92.3.93]
4 22 ms 22 ms 25 ms te2-2.pte-gw2.plus.net [212.159.1.106]
5 21 ms 21 ms 21 ms te2-4.pte-gw1.plus.net [212.159.1.101]
6 70 ms 21 ms 21 ms lonap2.enta.net [193.203.5.135]
7 204 ms 204 ms 43 ms ge-5-2.the.uk.euroconnex.net [87.127.231.90]
8 23 ms 23 ms 23 ms pri.bsq2-the.as29550.net [217.112.81.86]
9 * * * Request timed out.
0 * * * Request timed out.
1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * *
Message 7 of 7
(462 Views)
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