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Internet Light is Red.

Posts: 18
Registered: ‎28-09-2016

Internet Light is Red.


Initially when I signed up I was to be connected today but it has moved to tomorrow but it seems that BT have disconnected us as we have no broadband but the phone is working.

I have checked my account with BT online and we no longer have phone or broadband with them.

I tried to get online with the PlusNet router but the internet light is red.

Can someone help me?
Community Gaffer
Community Gaffer
Posts: 17,688
Thanks: 667
Fixes: 167
Registered: ‎05-04-2007

Re: Internet Light is Red.

Looks like the order shows as completed a short while ago and you're up and running now.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff