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Intermittent Connection
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Intermittent Connection
13-02-2012 1:59 PM
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I am being slightly irritated over the last few days that my service is intermittent and very slow. I keep getting the 'Thomson Gateway' page when trying to load up a page when the router is connected and when I am connected, it is painfully slow! Not impressed!
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Re: Intermittent Connection
13-02-2012 3:58 PM
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Hi cherylmgreen,
I can see it's been dropping a lot in the last couple of days. Have a look here for some tips. Once you've done that come back and let me know what you've tried.
Jojo
I can see it's been dropping a lot in the last couple of days. Have a look here for some tips. Once you've done that come back and let me know what you've tried.
Jojo
Message 2 of 6
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Re: Intermittent Connection
13-02-2012 4:41 PM
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Thanks JoJo. I have tried the tips and checked the BT Line and all is well there. Unfortunately I do not have an alternative modem I can connect. Do you have any further tips I could try please, as the internet connection service is normally excellent?
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Re: Intermittent Connection
13-02-2012 4:50 PM
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You need to leave it in the test socket, that's the main one I'd say. How long has it been in there now?
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Re: Intermittent Connection
13-02-2012 5:17 PM
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Just over an hour
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Re: Intermittent Connection
13-02-2012 5:21 PM
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Hi cherylmgreen,
Ok, I'll check in the morning and we can see how stable it's been.
Jojo
Ok, I'll check in the morning and we can see how stable it's been.
Jojo
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